De'Neko Harris
Summary
Adaptable Driver with proven leadership skills in maintenance positions also, dependable professional skilled at eliminating potential hazards from facilities. Documented coordinating multiple, concurrent projects within deadlines. Learns new processes and always assists team members. Quickly and smoothly resolves conflicts to maintain lot reputation for excellence. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Delivery Driver
Finish Master
Stockbridge, GA
08.2023 - 05.2024
- Received daily delivery instructions and route assignments from dispatch.
- Ensured accurate completion of all paperwork associated with deliveries.
- Assisted warehouse personnel in packing orders when necessary.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Verified accuracy of items loaded onto truck against shipping documents.
Associate
FlexCar
Atlanta, GA
08.2022 - 03.2023
- Monitored traffic conditions and applied defensive strategies to avoid accidents.
- Inspected vehicle and personally handled routine upkeep.
- Delivered or picked up mail and packages for customers or employees.
- Checked condition of vehicle's tires, brakes or safety equipment to verify working order.
- Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
- Performed pre- and post-trip safety and maintenance checks to mitigate hazards.
- Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
- Utilized GPS to optimize routes and continuously meet estimated delivery times.
- Answered customer questions and provided store information.
- Built and maintained relationships with peers and upper management to drive team success.
- Communicated clearly with customers in person and via telephone, driving positive experiences.
- Trained new team members in cash register operation, stock procedures and customer services.
- Described merchandise and explained use, operation and care.
- Exchanged merchandise for customers and accepted returns.
- Recommended merchandise to customers based on needs and preferences.
- Answered store and merchandise questions and led customers to wanted items.
- Greeted customers to determine wants or needs.
- Stayed up to date with local roads, traffic patterns and speed limits.
- Delivered goods and services to customers on time and in excellent condition.
- Documented daily mileage, gas and other data..
- Transported riders to designated stops according to pre-determined schedules.
- Arranged to pick up customers or groups.
Customer Service/Stock Clerk
Publix
Stockbridge, GA
08.2019 - Current
- Greeted customers and retrieved requested products to drive satisfaction.
- Answered customer questions regarding shipments.
- Moved items from central storage room to shelves for customer purchase.
- Responded to customer questions about products and services.
- Assisted customers by locating items and loading heavy purchases in vehicles.
- Communicated with customers to answer questions.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Monitored work areas for cleanliness and functionality and removed obstacles for safety.
- Moved and rebuilt shelves, racks and displays to increase visibility of merchandise.
- Maintained cleanliness of vehicle interior and exterior and scheduled routine maintenance.
- Operated forklifts, hand trucks and pallet jacks to load and unload vehicles.
- Reviewed and verified invoices and purchase requests to confirm accuracy.
- Loaded trucks and safely secured merchandise to prevent damage during transportation.
Crew Member
McDonald's
Bethlehem, GA
01.2019 - 11.2019
- Collaborated with craft teams to complete large-scale construction projects.
- Checked delivered merchandise and order information to verify shipment accuracy.
- Processed payments and bagged items for customer check out.
- Assisted customers with product, promotion and policy information.
- Maintained order of customer and crew member work areas.
- Verified orders and bagged items for easy transport.
- Inspected vehicles to assess damage and plan for repairs and new parts.
- Answered customer questions and took orders.
- Served food quickly for positive guest experiences.
- Interacted pleasantly with guests to deliver quality customer service.
- Organized and restocked supplies to support operations and team productivity.
- Upheld high standards of productivity and quality in operations.
- Drove team success by quickly completing assigned tasks.
Education
High School Diploma -
Apalachee High School
Winder, GA05.2018
Skills
- Understanding Customer Needs
- Building Customer Trust and Loyalty
- Materials Transport
- Stockroom Procedures
- Dependable and Reliable
- Staff Training
- Attention to Detail
- Teamwork and Collaboration
- Safety Procedures
- Stocking and Replenishing
- Time Management
- Problem-Solving
- Equipment Maintenance
- Inventory Recordkeeping
- Product Inspection
- Critical Thinking
- Order Fulfillment
- Cleaning and Sanitizing
- Customer Service
- Quality Control
- Goal Setting and Prioritization
- Decision Making
- Quick Learner
- Regulatory Compliance
Timeline
Delivery Driver
Finish Master
08.2023 - 05.2024
Associate
FlexCar
08.2022 - 03.2023
Customer Service/Stock Clerk
Publix
08.2019 - Current
Crew Member
McDonald's
01.2019 - 11.2019
High School Diploma -
Apalachee High School
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