Denel Jackson
Registered Behavior Technician
Southfield,MI
Summary
A proven track record of excelling in various roles, utilizing a keen eye for detail, self-motivation, and a solution-focused approach to drive success. Committed to continuous growth through meaningful work that positively impacts communities.
Overview
5
5
years of professional experience
3
3
Certifications
Work History
Lead Registered Behavior Technician
Akoya Behavioral Health
Farmington Hills, Michigan
02.2024 - Current
- Provided in-home and in-clinic ABA therapy services, implementing BCBA-prescribed programs to support skill development and promote client independence
- Collected and analyzed behavior-consequence data to ensure informed treatment adjustments
- Taught essential skills, including functional communication for non-verbal clients, de-escalation strategies, coping mechanisms, and daily living tasks
- Intervened during challenging behaviors by modeling therapeutic alternatives and reinforcing positive outcomes
- Trained new technicians, promoting adherence to best practices
Served as a company representative at community events and conferences - Led a team of 7 in-clinic technicians
ABA Paraprofessional
Edustaff
Farmington Hills, Michigan
11.2023 - 11.2024
- Supported teachers in managing classroom behaviors by implementing evidence-based strategies and individualized behavior plans to reduce disruptive incidents and promote a positive learning environment
- Collaborated with lead teachers to modify lesson materials, ensuring accessibility and engagement for students with diverse needs
- Built trusting relationships with students through empathy, patience, and understanding, particularly in challenging situations
- Reinforced desired behaviors through targeted interventions and positive reinforcement
Personal Loan Specialist
OneMain Financial
Livonia, Michigan
06.2022 - 09.2023
- Consistently exceeded monthly production goals, averaging 120-150% of targets in loan volume and customer service metrics
- Negotiated competitive terms for clients, securing favorable interest rates and repayment options while managing a portfolio of personal loans
- Proactively addressed delinquent accounts, ensuring timely resolutions
- Recognized for leadership potential and took on additional responsibilities, including auditing and verifying team members' work for compliance and accuracy
- Resolved escalated disputes, monitored for potential fraud, and trained new hires
- Earned Life and Credit licenses to further support client needs
Company Licensing Consultant
Rocket Mortgage
Detroit, Michigan
10.2019 - 03.2022
- Served as a subject matter expert on obtaining and maintaining mortgage and brokerage licenses across all 50 states and D.C., ensuring compliance with state and federal regulations
- Guided brokers and MLOs through the licensing process by conducting detailed research on state statutes and resolving disputes in collaboration with state regulators
- Streamlined licensing operations by creating and auditing team resources, implementing efficient systems, and maintaining accurate records of applications, approvals, and renewals
- Led training sessions and meetings for clients, team members, business partners, and senior leadership to promote best practices
Education
Bachelor of Science - Psychology in Applied Behavioral Analysis
Purdue University
Online 10.2024 - Current
Skills
Behavioral Therapy
Client and Partner Relations
Data Collection
Process Improvement
Leadership and Training
Problem-Solving
Project Management
Research
Regulatory Compliance
Certification
RBT - Registered Behavior Technician
Timeline
Bachelor of Science - Psychology in Applied Behavioral Analysis
Purdue University
10.2024 - Current
Lead Registered Behavior Technician
Akoya Behavioral Health
02.2024 - Current
ABA Paraprofessional
Edustaff
11.2023 - 11.2024
Personal Loan Specialist
OneMain Financial
06.2022 - 09.2023
Company Licensing Consultant
Rocket Mortgage
10.2019 - 03.2022
RBT - Registered Behavior Technician
American Red Cross Certified in CPR/AED/First Aid
Life and Credit Licensed with DIFS
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