Denene Boyd
301 Valley Dale Dr,TN
Summary
Dynamic Dental Assistant with proven success at Hardin Valley Family Dentistry, enhancing patient retention through exceptional communication and rapport-building. Skilled in dental radiography and infection control, I streamlined appointment scheduling, reducing cancellations significantly. Committed to maintaining a sterile environment and supporting complex procedures, ensuring optimal patient care and satisfaction.
Overview
20
20
years of professional experience
Work History
Dental Assistant
Hardin Valley Family Dentistry
02.2021 - Current
- Increased patient retention by building rapport through excellent communication skills and a friendly demeanor.
- Contributed to office organization by maintaining accurate patient records and updating files regularly.
- Reduced appointment cancellations by implementing reminder calls and text messaging services, resulting in improved scheduling efficiency.
- Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
- Collaborated with the dental team to develop customized treatment plans for individual patients.
- Increased office efficiency by maintaining patient records with up-to-date information.
- Scheduled and confirmed patient appointments.
- Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
- Verified patient insurance eligibility and benefits.
Dental Assistant
Dr. Daniel Read
02.2005 - 02.2021
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Sterilized rooms and prepped equipment and instruments for [Number] procedures daily.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
- Explained treatment procedures and instructed patients on home care guidelines.
- Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Prepared patient x-rays and images for dentist review.
- Took dental images following strict patient protection rules, applying lead aprons.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Supported dentists during oral surgeries by preparing surgical rooms with necessary tools and sterilized instruments.
- Implemented waste reduction initiatives in clinic, promoting environmental sustainability.
Education
High School Diploma -
Lenoir City High School
Lenoir City, TNRegistered Dental Assistant Certification - Dentistry
Oak Ridge Dental Arts
Oak Ridge, TN03-2005
Skills
- Dental radiography
- Equipment sterilization
- Treatment room setup
- Sterilization techniques
- Appointment scheduling
- Professionalism and etiquette
- Patient scheduling
- Infection control proficiency
- Patient relations
- Treatment room breakdown
- Oral hygiene education
- Dental material handling
- Sanitation protocols
- Electronic charting
- Patient services
- First aid training
- Oral surgery assistance
- Inventory management
- Dental staff assistance
- Office administration duties
- Data confidentiality measures
- Patient record maintenance
- Emergency response preparedness
- Insurance billing
- HIPAA compliance
- OSHA regulations
Timeline
Dental Assistant
Hardin Valley Family Dentistry
02.2021 - Current
Dental Assistant
Dr. Daniel Read
02.2005 - 02.2021
High School Diploma -
Lenoir City High School
Registered Dental Assistant Certification - Dentistry
Oak Ridge Dental Arts
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