Denesha Hunt

•Evaluate medical record documentation to ensure proper CPT and ICD-10 codes are billed
•Collect, import, post, and manage insurance and patient payments
•Monitor claim status and correcting or appealing rejected or denied claims
•Review up to 500 delinquent accounts weekly and contacted patients for collection purposes
•Answering questions regarding account balances
• Enter up to 800 insurance and patient checks weekly with 96 percent accuracy
•Apply 100 plus insurance checks according to EOBs with 100 percent accuracy
*Sustained at least 12 stop payment notices monthly
•Ensure compliance with HIPAA and payer-specific regulations
•Collaborating with other billing specialists to it’s 98 percent accuracy
•Generate weekly reports of patients not paid for 120 days

• Managed the tills while opening and closing store
• Coordinated with management to implement training programs, elevating team skills and improving customer satisfaction ratings.
• Mentored team members through hands-on training, fostering a collaborative environment that enhanced employee engagement and morale.
• Streamlined inventory management procedures, leading to noticeable gains in stock accuracy and reduced discrepancies during audits.
• Analyzed customer feedback to identify service gaps, implementing actionable improvements that boosted customer retention rates.

• Balance POS
•Reconciled transactions
•Completed end-of-day paperwork
•Entrusted with bank deposits and submitted bank receipts
•Invoiced logs with receipts weekly

• Collaborated with pharmacy team to ensure efficient workflow and patient service.
• Efficiently processed prescription drop-offs and pick-ups while maintaining strict adherence to HIPAA regulations.