Summary
Overview
Work History
Education
Skills
singing, travel, bowling, boy mom, DIY Projects, Candle Making
Work Availability
Quote
Timeline
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DeNeya Joi Rodgers

DeNeya Joi Rodgers

O'Fallon,IL

Summary

Highly motivated business professional with solid managerial and administrative experience 7+ years. Extremely organized with great attention to detail. Follow instructions and carry out task in a efficient manner. Exceptional team player and motivator with interpersonal communication skills and a positive attitude. Works well under pressure and in stressful environments. Quick learner.

Overview

18
18
years of professional experience

Work History

Receptionist

WellNow Urgent Care
Swansea, IL
05.2022 - Current
  • Greet each patient, check in process, verify insurance and receive co payments for each visit.
  • Confirmed appointments, communicated with patients and updated patients records in real time
  • Answered central telephone system and directed calls accordingly.

Business Owner

One Source Transportation, LLC.
Florissant , MO
03.2018 - 02.2022
  • Direct correspondence with LogistiCare/ModivCare to ensure drivers can accommodate trips scheduled for day
  • Complete all cancellation provided by driver(s)
  • Complete mileage adjustment to LogistiCare/ModivCare for accurate rate/billed amount
  • Increased payout per mileage for long distance trips.
  • Correspond with different agencies/facilities to provide service at competitive rate (Advertisement)
  • Provide excellent customer service
  • Complete billing/payroll/revenue budgeting
  • Organization of Daily Operations
  • Resolve complaints from Passengers (Members)
  • Managed over 50 calls per day
  • Facilitate trainings.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Input income and expense details into database to track business finances and address variances.
  • Learned and remained updated on statutory requirements and regulations.

Administrative Assistant

The Fellowship of Christian Churches International
Saint Louis, MO
01.2015 - 01.2020
  • Reports directly to Bishop. Work with Tribe Leaders, Staff, and other committees to administrate business of church and to help guide, direct and manage critical functions to meet church’s long-term goals
  • Attend Planning Council Meetings to report on status of all areas of responsibility and to receive direction in those areas
  • Serves as member of Council Advisory Team, to provide support and visioning
  • Initiates budgeting process, compiles data, creates Ministry Plan booklet, and presents budget to Council and congregation for approval.
  • Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
  • Finances remained in Black for several consecutive years.
  • Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events

Logistics Director

24 Hour Regional Care Transport
Florissant, MO
01.2015 - 04.2017
  • Direct correspondence with LogistiCare to ensure drivers can accommodate trips scheduled for day
  • Complete all cancellation provided by driver(s)
  • Complete mileage adjustment to LogistiCare for accurate rate/billed amount
  • Provide excellent customer service
  • Complete billing/payroll/
  • Resolve complaints from Passengers (Members)
  • Managed over 50 calls per day
  • Facilitate trainings.
  • Increased trip volume to maximize monthly budget

Our Lady of Perpetual Help - House Manager

Queen of Peace Center
Saint Louis, Missouri
11.2010 - 05.2013
  • Manage team of 8 direct support staff
  • Facilitate organized groups and social activities
  • Conduct weekly mandatory meeting with direct support staff
  • Maintain accurate reports, records, financial logs and inventory
  • On Call
  • Coordinate all maintenance request in timely manner and ensure overall cleanliness/safety of facility
  • Order food and other supplies as needed
  • Train all New Hire
  • Provide housing resources
  • Track group attendance.
  • Managed all intake and discharge paperwork and procedures for residents.
  • Managed day-to-day operation of home to comply with regulations and agency standards.
  • Supervised residents preparing meals and handling chores and provided constructive feedback.
  • Communicated best practices among on-site and external personnel to align efforts and goals.
  • Provide supervision and assistance to pregnant women in recovery from substance abuse and their children according to program goals
  • Administer medication and drug screenings
  • Transportation of residential clients
  • Hired on as Residential Aide. Promoted within company in 2011 to House Manager.

Foster Care Case Assistant

United Methodist Children's Home
Mount Vernon, Illionois
06.2004 - 02.2008
  • Assisted in Case Management for Family Supported Adolescent Professional Foster Care
  • Completed psychotropic medication request
  • Documentation of development Case Entries
  • Supervised parental visits and provided Transportation
  • Accompany Case Managers to Individual Education Plan (IEP) and annual case reviews with Guardian Ad Litem (GAL)
  • Life Skills Instructor.
  • Hired on as Mental Health Specialist. Promoted in 2007
  • Provided continuum care and treatment for youth with problematic behavior and emotional difficulties
  • Client intake
  • Administered Medication
  • Room Checks
  • Prepared and assisted with meals
  • Transportation of Residential Clients
  • Documentation of development shift treatment summary
  • Facilitated group activities and coordinate group outings.
  • Offered friendly and efficient service to clients, handled challenging situations with ease
  • Worked flexible hours; night, weekend, and holiday shifts

Education

Bachelor of Arts - Psychology

University of Phoenix
Tempe, AZ

Dental Assistant Certification -

Allied Medical College
Saint Louis, MO
12.2001

High School Diploma -

Belleville East High School
Belleville, Illinois
06.1999

Skills

  • Employee Motivation and Performance
  • Streamlined Intake and Client Files
  • Relationship and Team Building
  • Leadership and People Development
  • Great work ethic, Excellent
  • Problem Solver
  • Self-Motivated
  • Negotiation

singing, travel, bowling, boy mom, DIY Projects, Candle Making

Wife and Mother of 4 boys and a fur baby. I LOVE to sing and I've had great opportunities to travel around the world. I love organizing/anything DIY. I make candles in my free time.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Receptionist

WellNow Urgent Care
05.2022 - Current

Business Owner

One Source Transportation, LLC.
03.2018 - 02.2022

Administrative Assistant

The Fellowship of Christian Churches International
01.2015 - 01.2020

Logistics Director

24 Hour Regional Care Transport
01.2015 - 04.2017

Our Lady of Perpetual Help - House Manager

Queen of Peace Center
11.2010 - 05.2013

Foster Care Case Assistant

United Methodist Children's Home
06.2004 - 02.2008

Bachelor of Arts - Psychology

University of Phoenix

Dental Assistant Certification -

Allied Medical College

High School Diploma -

Belleville East High School
DeNeya Joi Rodgers