A positive and hardworking professional looking to use my experience in sales, social media management, customer service and event planning to work for a company that helps others grow. Seeking to be a part of a strong team that brings creativity, collaboration and community while driving growth and success to the overall company.
Overview
4
4
years of professional experience
Work History
Project Associate
ICON
Raleigh, NC
03.2022 - Current
Develops and maintains study documents and utilizes company systems to manage clinical/biomedical studies
Provides administrative support to protect team members in clinical operations and project management
Works with the project team (internal and external) to ensure that projects are completed in accordance with contract and client expectations
Supports Vendor Management with multiple vendors for multiple studies.
Participated in team brainstorming sessions to generate creative ideas for problem solving.
Collaborated with cross-functional teams across departments to develop integrated workflows for new initiatives.
Social Media Content Creator
Self Employed- Raleigh Food Fun
Raleigh
06.2021 - Current
Produce and edit engaging multimedia content by creating videos and graphics such as Reels, Posts, Tik Toks, and more across multiple social media platforms
Create a content calendar to schedule posts consistently
Analyze social media metrics to understand trends and continuously improve social media strategy
Respond to messages, mentions and comments on social media
Work with local businesses for social media content to increase brand awareness and engagement with their company.
Developed content strategy to increase social media followers and engagement.
Stayed up-to-date on social media and digital content trends to engage on trending topics and share best practices.
Leasing Professional
Greystar
Raleigh, NC
08.2021 - 02.2022
Used social media platforms to bring awareness to potential prospects as well as informing current residents of rent specials and events
Created events for residents to increase community engagement and build trusting relationships with residents and employees
Used consultative sales strategies to effectively overcome client objections and maximize sales activity.
Generated weekly reports on sales performance against targets for upper management review.
Provided timely customer service support to resolve any issues quickly and efficiently.
Cultivated relationships with key decision makers through regular client visits and follow-up calls.
Resolved customer complaints by offering creative solutions and incentives.
Maintained accurate records of prospective renters, applications and leases.
Bartender
World of Beer
Gainesville, FL
10.2019 - 07.2021
Created events for this location such as College Football and NFL watch parties, birthday parties for guests, holiday parties and more
Built professional and meaningful relationships with the guests to enhance customer loyalty and customer experience
Managed the bar and serving areas to provide exceptional customer service to guests
Memorized over 30 brands of beers at any rotating time
Processed payments accurately and efficiently with POS system.
Trained new bartenders on drink preparation and upselling techniques.
Effective time management and organization skills.
Developed and implemented strategies to increase sales