Deni Melendez
Downey,CA
Summary
Experienced professional with six years in retail and management, and additional years as a self-employed barber. Proven ability to manage teams, communicate with vendors, coordinate installations and merchandising, and resolve issues quickly. Skilled in client retention, marketing, operations, and customer service.
Overview
11
11
years of professional experience
Work History
Barber
Self-Employed
South Gate
02.2021 - Current
- Manage all aspects of client experience including booking, consultations, grooming, and follow up
- Drive customer acquisition and retention through social media marketing and local outreach
- Track client conversions, client turn over, and recurring appointment trends
- Maintain clean, organized workstations and oversee inventory of tools and supplies
- Create and implement promotional campaigns to increase revenue and brand visibility
Assistant Store Manager
T-Mobile
Hollywood, CA
09.2018 - 11.2020
- Led a team of sales representatives to exceed store goals in performance, sales, and serving
- Analyzed sales trends, conversions, and team KPIs to drive store productivity
- Oversaw store merchandising, compliance, and scheduling
- Delivered one-on-one coaching and conflict resolution support for team members
- Maintained high customer satisfaction by resolving complex billing and technical issues
Service Manager
Lowe's
Mid City, CA
10.2014 - 09.2018
- Manage daily store operations, including scheduling, staff oversight, and inventory control
- Provide excellent customer service and resolve escalated issues with professionalism
- Coordinate vendor installs and merchandise resets to ensure compliance and consistency
- Train and mentor associates, contributing to improved team performance
- Track inventory, manage replenishment cycles, and ensure a clean, organized environment
Education
High School Diploma -
Eagle Rock High Scool
Eagle Rock06-2013
Skills
- Team leadership
- Conflict resolution
- Attention to detail
- Time management
- Effective communication
- Mentoring and training
Timeline
Barber
Self-Employed
02.2021 - Current
Assistant Store Manager
T-Mobile
09.2018 - 11.2020
Service Manager
Lowe's
10.2014 - 09.2018
High School Diploma -
Eagle Rock High Scool
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