Deni Staples
Commerce City,CO
Summary
Friendly hard worker with exceptional hospitality skills seeking opportunity to join Delta Airlines as a flight crew member.
Overview
11
11
years of professional experience
Work History
Caregiver
Comfort Keepers
Denver Metro, CO - Colorado
09.2024 - Current
- Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
Customer Service Representative
Southwest Airlines
Denver, CO - Colorado
06.2024 - 08.2024
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Caregiver
Dignity First Health at Home
Denver Metro, CO - Colorado
02.2014 - 10.2023
- Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
Education
Associate of Arts - Communications
Pittsburg State University
Pittsburg, KSSkills
- Providing safety for my clients
- Handling Emergency Situations
- Preparing and serving my clients meals
- Making every client feel welcome and safe in my presence
- Offering support to not only my clients, but also their family members as well
- Always happy, friendly, and a very good listener and communicator
- Able to work odd shifts, with long hours
- Flexible working in different locations
- I work well with other employees and in groups
- I am great one-on-one, and a great team player
- I am a dedicated hard worker
- I love to see success and a job well done for each mission I am assigned, for the whole team
Affiliations
- I have also been a certified hypnotherapist since 2002. I am trained in using words patterns and my voice to help people stay calm and positive thru many different experiences.
- I love helping people and being really kind to them and I would love the opportunity to use all my years of training to help Delta's passengers feel that as well.
Timeline
Caregiver
Comfort Keepers
09.2024 - Current
Customer Service Representative
Southwest Airlines
06.2024 - 08.2024
Caregiver
Dignity First Health at Home
02.2014 - 10.2023
Associate of Arts - Communications
Pittsburg State University