Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Denia Calderon

Van Nuys,United States

Summary

Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills. Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Highly organized professional with strong background in administrative support and office management. Skilled in calendar management, travel coordination, and preparing reports. Known for strong focus on team collaboration and achieving results. Reliable and adaptable, capable of handling shifting priorities with ease.

Experienced Executive Secretary provides comprehensive administrative support to upper level team. Adept at managing calendars, preparing reports and coordinating meetings. Demonstrates excellent customer service, problem-solving, and communication skills.

Overview

7
7
years of professional experience

Work History

Personal Assistant to the Owner/Paralegal Assistant

AP MULTISERVICES
05.2023 - 05.2024
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Maintained an organized workspace for the owner which facilitated easy access to important documents when needed.
  • Maintained appropriate filing of personal and professional documentation.
  • Improved communication between the owner and external parties by drafting professional correspondence on their behalf.
  • Displayed absolute discretion at handling confidential information.
  • Increased productivity by prioritizing tasks and ensuring deadlines were met consistently.
  • Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Enhanced efficiency in daily operations by organizing and maintaining office filing systems.
  • Safeguarded sensitive information through meticulous maintenance of confidential files and records.
  • Contributed to successful project execution by assisting with planning, implementation, and monitoring progress.
  • Organized and attended meetings and compiled related documents and reports.
  • Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
  • Answered high volume of phone calls and email inquiries.
  • Used QuickBooks to produce monthly invoices, reports, and other deliverables.

Paralegal Assistant

The Right Legal Services, LLC
04.2021 - 05.2023
  • Conferred with clients and other involved parties to gather and track case information
  • Researched innovative methods of adding value to key client relationships by providing timely material to facilitate frequent interactions with clients
  • Coordinated trial exhibits by organizing materials, writing documentation and preparing digital materials and displays
  • Assisted lawyers with materials preparation for internal and external training events
  • Answered 10 client calls per 30 minutes to respond to inquiries, using open-ended questioning skills to attain applicable information
  • Researched, monitored and informed firm of legal and industry developments and trends and articulated effects on practice and clients
  • Prepared legal briefs, motions and pleadings
  • Assisted counsel in preparing answers, providing documentation and information for discovery request
  • Conducted detailed client intakes and entered information into company database
  • Communicated with outside vendors on behalf of attorneys and legal departments
  • Mitigated legal team's workload by reviewing and evaluating legal documents, discovery materials and contracts
  • Analyzed evidence gathering and presentation, client counseling, and jury selection methods processes for civil litigation

Cashier/Office Assistant

Ace Hardware Stores
07.2017 - 04.2021
  • Completed clerical tasks such as filing, copying and distributing mail
  • Interacted with customers by phone, email or in-person to provide information
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments
  • Delivered clerical support by handling range of routine and special requirements
  • Executed record filing system to improve document organization and management
  • Developed correspondence letters, memos and emails
  • Processed invoices and expenses using QuickBooks to facilitate on-time payment
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
  • Answered customer telephone calls promptly to avoid on-hold wait times
  • Responded to customer requests for products, services and company information
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels
  • Worked flexible schedule and extra shifts to meet business needs
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals
  • Completed inventory counts and ordered merchandise
  • Maintained current knowledge of store promotions and highlighted sales to customers

Education

No Degree - Criminal Justice

Los Angeles Valley College
Van Nuys, CA

High School Diploma -

Fairfax Senior High School
Los Angeles, CA
06.2015

Skills

  • Client Intakes and Customer Relationship Management

  • Legal Compliance

  • Database Management

  • Document Control Support

  • Legal Document Preparation

  • Oral Arguments

  • Crisis Planning

  • Client Billing

  • Conflict Mediation

  • Court Document Filing

  • Conducting Intakes

  • Legal Document Reviewing

  • Settlement Documents

  • Document Scanning

  • Online Databases

  • Legal Correspondence Writing

  • Office Management and Reception Management

  • Civil Law

    • Database entry

    Advanced computer skills

    Multi-line phone proficiency

    Document preparation

    Office management

    Travel arrangements

    FLUENT IN SPANISH

    Meeting planning

    Legal administrative support

    Spreadsheet management

    Scheduling

    Professional phone etiquette

    Excellent communication skills

Languages

Spanish
Native or Bilingual

Timeline

Personal Assistant to the Owner/Paralegal Assistant

AP MULTISERVICES
05.2023 - 05.2024

Paralegal Assistant

The Right Legal Services, LLC
04.2021 - 05.2023

Cashier/Office Assistant

Ace Hardware Stores
07.2017 - 04.2021

High School Diploma -

Fairfax Senior High School

No Degree - Criminal Justice

Los Angeles Valley College

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Denia Calderon