Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Denice Hicks

Detroit,MI

Summary

Enthusiastic elementary teacher with superb leadership, communication, and organizational skills. Adept at lesson planning and classroom management. Easily cultivates trusting and productive relationships with students, parents, teachers and administration. Energetic, driven to continue to learn and grow professionally. Understands and implements new technologies and teaching strategies. Excellent at working with different learning styles.

Overview

15
15
years of professional experience

Work History

Customer Service Agent

Delta Airlines
05.2011 - Current
  • Assist passengers with check-in procedures and onto flights.
  • Help with passenger flight queries and rebooking when necessary.
  • Upgrade seats and accommodations to late passengers
  • Verify travel documents and provide boarding passes.
  • Advise passengers about luggage restrictions.
  • Weigh baggage and collect any excess weight charges.

Fourth Grade Teacher

Crescent Academy
09.2020 - 06.2021
  • Planned and implement lesson plans which consisted of innovative learning strategies.
  • Developed an on-line study program during COVID.
  • Collaborated with colleague in setting up/developing online lesson program.
  • Engaged students with community service projects both international and domestic.
  • Established positive relationships with students, parents, fellow teachers and school administrators.
  • Set expectations around classroom rules in terms of respect, responsibility, cooperation and safety.

Substitute Teacher, K-12

EDU Staffing
11.2015 - 06.2020
  • Worked as a substitute teacher for public and charter schools in the Metro Detroit area.
  • Incorporated a variety of teaching methods, including projects.
  • Encouraged reading of various children's literature with personal classroom library of approved literature.
  • Implemented award system with free books. during tests.
  • Contributed ideas for arts and crafts to colleagues.

Substitute Teacher, K-5

PESG
09.2012 - 11.2015


  • Lead science teacher for sixth grade teacher
  • Utilized literature to teach and reinforce reading, writing, science and math lessons.
  • Taught problem solving skills.
  • Set expectations around classroom rules in terms of respect, responsibility, cooperation and safety
  • Employed a wide variety of fiction and non-fiction textual materials to encourage students to read independently.
  • Contributed ideas while serving on the Communications Committee.

Art Instructor

Arts And Scraps
05.2009 - 06.2011
  • Developed lesson plans surrounding various types of art, history and culture.
  • Facilitated group sessions and provided one-on-one support.
  • Various community engagement events via arts and crafts.
  • Promoted life science projects.
  • Taught curriculum standards with focus on math and science.
  • Engaged the communities in arts via a mobile bus in various places around the Detroit Metro Area for Maker Fair Days.

Education

Bachelor of Science - Elementary Education

Western Michigan University
Kalamazoo, MI
12.2017

Skills

  • Community service minded
  • Elementary education
  • Special education
  • Group and individual instruction
  • Classroom management
  • Problem-solving skills
  • Curriculum selection
  • Activity Planning
  • Behavioral improvements
  • Safety awareness
  • Standardized tests
  • Relationship building

Interests

  • Reading
  • Creative studies thru art
  • Fiber and textile artist
  • Sewing
  • Traveling


Timeline

Fourth Grade Teacher

Crescent Academy
09.2020 - 06.2021

Substitute Teacher, K-12

EDU Staffing
11.2015 - 06.2020

Substitute Teacher, K-5

PESG
09.2012 - 11.2015

Customer Service Agent

Delta Airlines
05.2011 - Current

Art Instructor

Arts And Scraps
05.2009 - 06.2011

Bachelor of Science - Elementary Education

Western Michigan University
Denice Hicks