Denice Ibarra
Tempe,AZ
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
13
13
years of professional experience
Work History
Chef
Dough Riders
09.2021 - Current
- Greeted customers, answered menu questions and responded to complaints.
- Planned daily menus and prepped food for service.
- Maintained high-quality food standards by consistently following recipes and cooking procedures.
- Trained food truck employees to follow established safety and hygiene standards.
Store Manager
Spirit Halloween Store
08.2019 - 11.2022
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Approved regular payroll submissions for employees.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
Amazon Warehouse
Problem Solving Manager
03.2013 - 01.2019
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Managed daily shipping and receiving operations, ensuring accuracy and timeliness in all transactions.
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
Education
High School Diploma -
Lynwood Community Adult School
Lynwood, CASkills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Customer Relationship Management (CRM)
- Schedule Preparation
Languages
Spanish
Full Professional
Timeline
Chef
Dough Riders
09.2021 - Current
Store Manager
Spirit Halloween Store
08.2019 - 11.2022
Amazon Warehouse
Problem Solving Manager
03.2013 - 01.2019
High School Diploma -
Lynwood Community Adult School