DENICE IGNATOVIG
Palm City,Florida
Summary
Dedicated Assistant community association manager and administrative assistant with 5+ years of administrative and property management experience. Skilled in property operations, vendor coordination, maintenance management, and supporting operational efficiency through strong organizational and communication abilities. Known for delivering impeccable customer service with a balanced approach of professionalism and empathy. Recognized for integrity, reliability, and a strong commitment to fostering a positive homeowner experience.
- Anticipated LCAM December 2025
Overview
4
4
years of professional experience
Work History
Assistant Property Manager / Admin Assistant
Campbell Property Management
08.2022 - Current
- Supported the operational and administrative management of a large-scale HOA community comprising nearly 900 homes , consistently focusing on compliance monitoring and enhancing resident satisfaction .
- Played a key supporting role in the large-scale HOA management transition, assisting with the successful implementation of Vantaca property management software to ensure a smooth data migration and operational shift.
- Managed and processed a high volume of sales and lease applications, Architectural Review Committee (ARC) approvals, and compliance letters, maintaining accurate homeowner records to efficiently uphold community standards.
- Coordinated and tracked vendor work orders and maintenance needs, proactively communicating status updates to stakeholders and optimizing the workflow for timely project completion .
- Accurately processed resident dues and payments , and provided essential support in maintaining accurate financial documentation and promptly resolving resident account inquiries.
- Assisted in the successful execution of major administrative projects, including the implementation of a new gate entry system that impacted over 2,000 vehicles , enhancing community security.
- Served as the primary liaison for residents, vendors, and the Board of Directors, expertly handling communications via email, phone, resident portal, and assisting with website functions and amenity reservations.
- Provided exceptional customer service marked by professionalism, patience, and care, consistently ensuring residents felt supported and informed , which contributed to positive community relations.
Hospitality Manager
Martin Downs County Club
09.2021 - 05.2022
- Collaborated with colleagues and managers to implement policies and develop improvements within all club operations- F & B, Events, Administrative, Golf Operations, Building Maintenance
- Responsible for all budgets, expenses, bookkeeping and contracts. Communicated with each business unit weekly on current budget numbers, spending, action items and immediate actions needed
- Responded and managed all customer complaints personally until a positive outcome was realized
- Served as Member Relations/Hospitality Thought Leader offering innovative ideas that enabled us to retain and grow membership
Education
Bachelor of Arts - Communications / Minor in Spanish
University of South Florida
Tampa, FLSkills
- Community Association Management
- Strong Communication and Organization
- Community engagement excellence
- Conflict resolution
- Property management Software (Vantaca, MyQ)
- HOA Regulation compliance
- Spanish Speaking
- Vendor and maintenance management
- Office operations and Record management
- Workflow coordination
Timeline
Assistant Property Manager / Admin Assistant
Campbell Property Management
08.2022 - Current
Hospitality Manager
Martin Downs County Club
09.2021 - 05.2022
Bachelor of Arts - Communications / Minor in Spanish
University of South Florida