Denice Ochoa
Phoenix,AZ
Summary
Talented Cook with excellent experience in fast-paced kitchen environments. Clear communicator with team-oriented focus and advanced skills to effectively work with cashiers and kitchen staff to review and prepare orders. Qualified and hardworking with up-to-date food handling permit.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Prep Cook/Cashier
La Michoacana Ice Cream Parlor
06.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
Cook
El Super
03.2022 - 12.2022
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Seasoned and cooked food according to recipes or personal judgment and experience.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Daycare Worker
Herrera Family Childcare
11.2019 - 12.2021
- Taught children to organize toys, wash hands, and share by leading by example.
- Encouraged good behaviors using positive reinforcement methods.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Monitored entrances and exits to maintain safety and organized environments.
Cook
Ranchito Tex-Mex Food
04.2016 - 07.2018
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items in compliance with recipes and portioning control guidelines.
Skills
- Product Knowledge
- Collecting Carts
- Trained in Point-of-Sale Systems
- Product and Service Sales
- Hospitality and Accommodation
- Customer Service Excellence
- Cleaning and Sanitizing
Certification
Foodhandler Card
Food safety/ Sanitation procedures
Languages
Spanish
Native or Bilingual
English
Elementary
Timeline
Prep Cook/Cashier
La Michoacana Ice Cream Parlor
06.2023 - Current
Cook
El Super
03.2022 - 12.2022
Daycare Worker
Herrera Family Childcare
11.2019 - 12.2021
Cook
Ranchito Tex-Mex Food
04.2016 - 07.2018