Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
26
26
years of professional experience
Work History
Director, Volunteer Experience
Northwell Health Long Island Jewish Medical Center
New Hyde Park, NY
05.2000 - 06.2021
Devised policies and standard operating procedures for volunteer services functions, database management, and recruitment.
Recruited, interviewed, and hired volunteers and staff.
Created and maintained relationships with external partners to increase volunteer engagement.
Collaborated with other departments within the organization to identify opportunities for utilizing volunteers' skillset more effectively.
Developed benchmarks for measuring and monitoring strategic changes and organizational goals.
Prepared and maintained budgets, personnel records or training manuals.
Evaluated work of staff and volunteers to maintain quality and effectiveness of resources.
Supervised staff responsible for recruiting, onboarding, and orienting volunteers.
Conducted regular meetings with volunteer coordinators to ensure compliance with policies and procedures.
Director of Recreation
Throgs Neck Rehabilitation & Nursing Center
Bronx, NY
09.1995 - 05.2000
Recruited, hired, and trained employees on operations and performance expectations.
Coordinated activities with other departments to expedite work and improve interdepartmental performance.
Guided and motivated staff to drive maximum performance.
Prepared staff work schedules and assigned team members to specific duties.
Developed a variety of recreational activities that met the needs of different age groups.
Organized special events such as field trips or guest speakers related to recreational programming.
Planned, organized, facilitated and promoted diverse recreational programs.
Collaborated with interdisciplinary teams to develop individualized care plans for each resident based on their specific needs and preferences.
Ensured timely completion of resident assessments, documentation, and reports.
Established a positive working relationship between nurses, physicians, social workers, therapists, administrators, volunteers, family members and other healthcare professionals.
Education
Some College (No Degree) - Psychology
Queens College of The City University of New York
Flushing, NY
Skills
Staff Management
Business Administration
Logistics Management
Operations Management
People Management
Strategic Planning
References
References available upon request.
Timeline
Director, Volunteer Experience
Northwell Health Long Island Jewish Medical Center
05.2000 - 06.2021
Director of Recreation
Throgs Neck Rehabilitation & Nursing Center
09.1995 - 05.2000
Some College (No Degree) - Psychology
Queens College of The City University of New York
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