Highly qualified and results-driven professional with a proven track record in delivering exceptional customer service, effective communication, and adept problem-solving abilities. Builds strong relationships with clients and colleagues, fostering a collaborative work environment. Demonstrates keen attention to detail and strong ability to adapt to dynamic situations, ensuring optimal outcomes. Committed to providing outstanding support and exceeding expectations to drive success for the organization and its valued stakeholders.
- Maintained strict confidentiality to protect sensitive client information, adhering to legal ethics and regulations.
- Effectively handled office scheduling by keeping track of deadlines, and other important dates.
- Reviewed, edited, and proofread documents to ensure proper grammar, spelling, and punctuation.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Answered and made calls to clients as necessary.
- Scheduled appointments for the attorney and paralegals to optimize their workflows.
- Assisted the attorney and paralegals with various projects for better productivity.
- Managed essential tasks including scanning, filing, and copying important documents, ensuring everything is well organized.
- Handled errands as needed to support the team.
- Coordinated and scheduled lunch meetings, ensuring smooth logistics for client interactions.
- Set up lunch meetings for clients and the attorney, including picking up lunch as required.
- Created FedEx and UPS shipments to ensure timely delivery of documents.