Results-driven Senior Manager skilled in strategic planning, operations management, and cross-functional collaboration. Proven track record in enhancing efficiency and driving productivity through data analytics and talent development.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Senior Manager Realty Project Manager
Walmart
Bentonville, AR
09.2022 - Current
Oversee operational workflows to enhance efficiency and drive productivity across multiple departments.
Lead cross-functional teams to implement process improvements, resulting in streamlined operations and increased service levels.
Developed training programs for associates, fostering skill enhancement and promoting a culture of continuous improvement.
Analyze performance metrics to identify trends and opportunities for operational excellence within the organization.
Realty Project Coach
Walmart
Bentonville, AR
07.2018 - 09.2022
Conducted regular assessments of project progress, ensuring alignment with strategic goals.
Mentored peers, fostering professional growth and enhancing team collaboration.
Analyzed project data to identify trends and recommend actionable improvements.
Cultivated a positive team atmosphere by acknowledging individual achievements and fostering open communication among team members.
Managed scope changes effectively to minimize disruptions and ensure the project remained on track for successful completion.
Metro Assistant Manager
Walmart
Riverside, CA
06.2015 - 07.2018
Led team in achieving operational excellence through effective scheduling and resource allocation.
Improved inventory management processes, resulting in enhanced stock accuracy and reduced discrepancies.
Analyzed sales data to identify trends and implemented strategies to increase revenue across departments.
Oversaw daily operations, ensuring compliance with company policies and standards for customer service excellence.
Mentored associates, promoting skill development and career advancement within the team.
Metro Assistant Manager
Walmart
Salem, MA
05.2015 - 06.2015
Streamlined communication between departments, enhancing collaboration and workflow efficiency.
Improved customer satisfaction by addressing and resolving complaints promptly.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Generated repeat business through exceptional customer service.
Initiated cost-saving measures that optimized budget utilization without compromising service quality.
Metro Assistant Manager
Walmart
Danvers, MA
12.2014 - 04.2015
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Collaborated with the management team to develop strategic plans for business growth and improvement.
Trainee Hourly
Walmart
Raynham, MA
10.2014 - 12.2014
Attended training courses to build understanding of processes, techniques, and industry.
Established lasting relationships with peers, leadership and customers using strong communication and interpersonal skills.
Promoted positive collaboration among trainees, encouraging teamwork and problem-solving skills.
Shift Supervisor
EMD Millipore Corporation
Danvers, MA
12.2010 - 10.2014
Supervised daily operations to ensure compliance with quality standards and safety protocols.
Trained and mentored team members on best practices in production processes and equipment usage.
Monitored inventory levels, coordinating timely restocking and minimizing downtime.
Implemented process improvements that enhanced efficiency and reduced operational costs.
Developed and maintained work schedules to optimize team productivity during shifts.
Store Manager
Jo-Ann Fabric
Middleton, MA
01.2006 - 12.2010
Directed daily operations to ensure optimal store performance and customer satisfaction.
Led team training initiatives, enhancing staff skills and product knowledge.
Analyzed sales data to develop strategic merchandising plans and improve inventory management.
Implemented cost-control measures, reducing waste and increasing profitability.
Fostered a positive work environment through effective communication and team-building activities.
Established visual merchandising standards to enhance store presentation and drive sales.
Education
Bachelor of Science - Project Management
Southern New Hampshire University
Hooksett, NH
05-2024
Skills
Strategic planning
Cross-functional collaboration
Operations management
Cross-functional team coordination
Troubleshooting and problem resolution
Documentation and reporting
Data analytics
Talent development
Organizational improvement
Accomplishments
Completed the multiple project early minimizing customer disruption
Realty Manager/Real Estate Broker (Part Time) at Land Asia Realty & Development Corp.Realty Manager/Real Estate Broker (Part Time) at Land Asia Realty & Development Corp.