DeNicia Tucker
Memphis,TN
Summary
Dynamic mental health professional with extensive experience at Methodist Le Bonheur Healthcare, excelling in crisis intervention and patient rehabilitation. Proven ability to enhance patient engagement through innovative activity planning and effective monitoring. Committed to fostering emotional stability and well-being, ensuring high-quality care in collaboration with multidisciplinary teams.
Overview
7
7
years of professional experience
Work History
Mental Health Technician
Methodist Le Bonheur Healthcare
Memphis, TN
04.2023 - 01.2025
- Assisted psychiatrists in working with patients to rehabilitate for community reintegration.
- Instructed new employees on protocols to use when interacting with psychiatric patients.
- Created activities that promoted physical wellness, emotional stability, cognitive functioning, independent living skills and social interaction among patients.
- Monitored patient behaviors and reported significant changes to supervising mental health professionals.
- Cultivated relationships with patients, discussing ways to help improve overall health while alleviating self-harm practices.
- Observed and documented changes in patient behavior and reported any significant changes to the clinical team.
- Modeled appropriate communication and problem-solving skills in crisis situations involving patients, family or staff.
- Led individual and group therapy supporting prescribed procedures.
- Collaborated with doctors, psychologists or therapists in working with patient treatments.
- Provided crisis intervention and de-escalation techniques to help manage patient behavior.
- Documented patient interactions in compliance with HIPAA requirements.
- Supervised visitors entering the facility according to established security protocols.
- Implemented stress-reduction techniques to promote patient relaxation and well-being.
Geriatric Care Manager
Someroak Senior Living
Somerville, TN
06.2018 - 02.2023
- Maintained awareness of government regulations, health insurance changes and financing options.
- Planned and implemented programs for health care or medical facilities supporting personnel administration and training.
- Implemented strategies to improve client engagement and adherence to care plans.
- Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Maintained updated knowledge through continuing education and advanced training.
- Recruited, hired and trained new medical and facility staff.
- Attended and actively participated in meetings to provide and receive information on patient progression.
- Assisted with meal planning to meet nutritional plans.
- Collaborated with healthcare professionals to ensure quality care is received by each client.
Education
High School Diploma -
Southaven High
Southaven, MS05-2011
Bachelor of Arts - Health Administration
DeVry University
Irving, TXSkills
- Crisis intervention
- Patient monitoring
- Behavioral documentation
- Activity planning
- Patient rehabilitation
- Patient engagement
Timeline
Mental Health Technician
Methodist Le Bonheur Healthcare
04.2023 - 01.2025
Geriatric Care Manager
Someroak Senior Living
06.2018 - 02.2023
High School Diploma -
Southaven High
Bachelor of Arts - Health Administration
DeVry University
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