Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Center Supervisor/Head Start Family Advocate
Northeast Missouri Community Action
2022.06 - Current
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
Evaluated employee performance and coached and trained to improve weak areas.
Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
Maintained compliance with company policies, objectives, and communication goals.
Completed bi-weekly billing for up to 52 families enrolled.
Home Base Teacher
Central Missouri Community Action
2018.07 - 2022.06
Educated clients on parents roles with focus on skill development and guiding children through nurturing parenting.
Demonstrated strong knowledge of child development principles and suggested alternative parenting methods to suit individual family needs.
Collaborated with community members to provide helpful resources to suit family needs.
Completed comprehensive assessments of families to identify needs and develop treatment plans.
Youth Advocate
Halo Homeless Shelter
2018.09 - 2019.07
Taught basic life skills to 10 or more women; such as cooking, cleaning, household management per shift.
Infant/Toddler Coordinator
Big Top Child Development Center
2016.01 - 2018.07
Supervised 4 childcare professionals and oversaw facility to meet state requirements for education and training.
Personal Assistant
Sue Lear
2000.01 - 2015.10
Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
Education
Associate of Science - Human Services
Columbia College
Columbia, MO
04.2023
Skills
Schedule Development
Staff Management
Complex Problem-Solving
Policy Enforcement
Training and Mentoring
Staff Discipline
Certification
Certified Breastfeeding Counselor
CPR Certified
Car Seat Certified Technician
FDC Family Development Credential Accreditation
CDA Child Development Associate Credential
Timeline
Center Supervisor/Head Start Family Advocate
Northeast Missouri Community Action
2022.06 - Current
Youth Advocate
Halo Homeless Shelter
2018.09 - 2019.07
Home Base Teacher
Central Missouri Community Action
2018.07 - 2022.06
Infant/Toddler Coordinator
Big Top Child Development Center
2016.01 - 2018.07
Personal Assistant
Sue Lear
2000.01 - 2015.10
Associate of Science - Human Services
Columbia College
Certified Breastfeeding Counselor
CPR Certified
Car Seat Certified Technician
FDC Family Development Credential Accreditation
CDA Child Development Associate Credential
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