Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Denielle Braxton

Houston,TX

Summary

Diligent worker with solid background in coordinating diverse projects from inception to completion. Successfully supported cross-functional teams to achieve project milestones and deliverables. Demonstrated effective communication and organizational skills in fast-paced environments.

Professional hospitality worker with extensive experience in delivering high-quality service. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Project Coordinator

PBK Architects Inc.
04.2023 - Current
  • Coordinated project schedules and timelines to ensure timely completion of deliverables.
  • Managed project documentation, ensuring accuracy and accessibility for team members and repared presentation materials for client meetings, effectively communicating design concepts and ideas.
  • Assisted in project planning, ensuring compliance with local building codes and regulations.
  • Coordinated with contractors and engineers to ensure seamless project execution and adherence to timelines.
  • Provided clerical and administrative support to senior architectural staff.
  • Improved client satisfaction through clear communication and timely delivery of project milestones.

Assistant Project Manager

OP Houston
04.2022 - 01.2023
  • Supported senior managers and department leaders by completing projects and problem resolution under tight budgets and schedule demands.
  • Closely collaborated with project members to identify and quickly address problems.
  • Delivered high level of service to clients to both maintain and extend relationship for future business opportunities.
  • Maintained tactical control of project budgets and timelines to keep teams on task and achieve schedule targets.
  • Trained in Sharepoint, Core, ServiceNet

Customer Service Representative

Chempak International
02.2018 - 04.2022
  • Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
  • Communicated with vendors regarding back order availability, future inventory and special orders.
  • Monitored performance and generated reports detailing quality of product and defect rates.
  • Evaluated components and final products against quality standards and manufacturing specifications.
  • Trained in SAP program, 3PL and Traker

Hostess

BJ's Restaurants and Brewhouse
07.2017 - 02.2018
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
  • Supervised server balance and monitored table turnover to accurately seat customers and keep customers happy.

Lifeguard

University of Houston-Campus Recreation & Wellness Center
01.2017 - 06.2017
  • Monitored safety of all guests in and around swimming pool.
  • Observed recreational users to detect safety concerns and prevent ongoing violations.
  • Completed basic maintenance and repairs to keep pools functioning properly.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.

Lifeguard

A-Beautiful Pools
05.2016 - 06.2016
  • Maximized customer satisfaction by greeting all pool patrons with courtesy and resolving any issues promptly and with a positive attitude.
  • Performed lifesaving measures, including CPR during incidents until paramedics arrived on scene.

Hostess

Japaneiros
07.2014 - 12.2014
  • Managed event contracts, including estimates, event profiles and post-event summaries.
  • Collaborated with kitchen to inform customers of wait times and answer questions about food.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Education

Current Student - Graphic Design

University of Houston
Houston, TX

High School Diploma - undefined

Alexander Smith Academy
01.2016

Skills

  • Problem-solving
  • Customer service
  • Time management
  • Detail-oriented
  • Quality assurance
  • Integrity / Teachable
  • Strong work ethic
  • Team player

Certification

  • 200 Hour Certified Yoga Instructor


Timeline

Project Coordinator

PBK Architects Inc.
04.2023 - Current

Assistant Project Manager

OP Houston
04.2022 - 01.2023

Customer Service Representative

Chempak International
02.2018 - 04.2022

Hostess

BJ's Restaurants and Brewhouse
07.2017 - 02.2018

Lifeguard

University of Houston-Campus Recreation & Wellness Center
01.2017 - 06.2017

Lifeguard

A-Beautiful Pools
05.2016 - 06.2016

Hostess

Japaneiros
07.2014 - 12.2014

High School Diploma - undefined

Alexander Smith Academy

Current Student - Graphic Design

University of Houston