Deniesa Gidden

*Enhanced candidate experience by streamlining the interview process and providing timely feedback.

*Supported hiring process by scheduling interviews, conducting reference checks and completing various paperwork.

*Developed strong relationships with hiring managers, fostering a collaborative approach to filling open positions.

*Conducted thorough pre-screening interviews, assessing both technical skills and cultural fit for potential hires.

*Identifies and sources potential candidates through various channels, including job boards, social media, and networking events.

*Reviews and screens resumes to shortlist candidates who meet the qualifications for open positions.

*Initial Candidate Contact*: Conducts initial phone screenings or interviews to assess candidates' qualifications and fit for the role.

*Communicates with candidates to keep them informed about their application status and provide feedback.

*Recruitment Reporting*: Assists in generating reports on recruitment metrics and progress.

*Provides administrative support to senior recruiters and HR teams, including preparing documentation and managing recruitment files.

*Ensures all recruitment activities adhere to company policies and legal regulations.

*Recruitment Support*: Assists in the recruitment process by scheduling interviews, coordinating with candidates and hiring managers, and managing job postings.

*Candidate Management*: Acts as a point of contact for candidates, ensuring they have a positive experience and are kept informed throughout the hiring process.

*Database Management*: Maintains and updates applicant tracking systems (ATS) and other recruitment databases.

*Job Description Creation*: Collaborates with hiring managers to create and refine job descriptions.

*Screening Resumes*: Reviews and screens resumes to identify qualified candidates.

*Onboarding*: Assists with the onboarding process for new hires, including paperwork, orientation, and initial training.

*Reporting and Analytics*: Generates reports on recruitment metrics, such as time-to-fill and cost-per-hire, to help improve recruitment strategies.

*Compliance*: Ensures that recruitment practices comply with company policies and legal regulations.

*Entered data, generated reports, and produced tracking documents.

*Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.

*Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.

*Gathered and organized materials to support operations.

*Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.

*Assisted in recruitment efforts by coordinating interviews and managing onboarding activities for new hires.

*Upselling broadband customers (tv, internet,home phone, cellphone).

*Providing great customer service skills.

*Meeting daily and monthly targets.

*Built relationships with customers to encourage repeat business.

*Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

*Engaged with customers to build rapport and loyalty.

* Upselling internet and tv for AT&T and Directv customers.

*Engaged with customers to build rapport and loyalty.

*Solved customer challenges by offering relevant products and services.

* Assist customer with billing queries.

*Reconnecting disconnected customer in the retention process.

*Collaborated with team members to achieve monthly sales targets.

*Listened to customer needs and desires to identify and recommend optimal products.