Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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Deniha Bradley

Deniha Bradley

Saint Petersburg,Florida

Summary

Dedicated years of experience of customer service while applying a strong understanding of the necessity and value of accuracy and attention to details , clients and staff. Im a natural leader and skilled mediator consistent in bringing out best in all clients and coworker who maintains a

outgoing, friendly personality and a positive accommodating disposition who's motivated to improve their life and work ethics.

Likes working in a team with others operating different things at once applied to my dedication of being a team leader and a team player but also reliable enough to get the job done alone. Handle high volume and long shifts keeping my focus with sanity in anything. I am able to able to take challenges, orders and prepare for task quickly. Very motivated , strategic and fast learner. Great communication , listener, and organizer.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Group Leader /Assistant

Rclub inc
Saint Petersburg, FL
03.2020 - 05.2022
  • While maintaining a safe, clean, comforting and healthy environment(s) with 70+ children I've always maintained positive working relationship with fellow staff, clients and management, a positive attitude and outgoing amount of energy. Every area was inspection-ready to comply with product guidelines. Daily I executed routine and non-routine work also scanned checks daily answered several phone calls to help clients with any issues or notify of any upcoming events/payments. Answered incoming calls while recording accurate messages. Checked stock to determine inventory levels and maintain office supply products.
  • Work excellent alone and with others, adaptable in all work environments including standing or sitting for long hours.
  • Hand written and typed 32 weeks of lessons plans , including a rainy day schedule with instruction and hands-on activities. Attended in-services, workshops and seminars. Made physical files along with eclectic files for each child maintaining their records, physical, etc...
  • Executed record filing systems to improve document management and organization of supplies and inventory.

Team Member

Chick-Fil-A
05.2017 - 05.2019

Maximized customer satisfaction by quickly addressing and resolving complaints with food or service. Recorded customer orders and communicated clearly to confirm each order. Kept customer and food preparation areas clean and well-organized for maximum efficiency. Verified orders and bagged items for easy transport along with multitasking to complete side work tasks, including restocking condiments and cleaning refrigerators and sanitized kitchen equipment, service and dining areas to prevent spreading germs.

  • Completed opening, closing and shift change tasks to promote store efficiency. Organized food items on serving trays and in carry-out packages to deliver complete orders to customers
  • Answered customer questions regarding food preparation, responding to concerns regarding potential allergens. Took orders, prepared foods and processed payments in full-service.
  • Worked with food service team members to handle every customer need and build brand loyalty.

Education

High School Diploma -

Lakewood Senior High School
Saint Petersburg, FL
05.2019

Skills

  • Works very high paced ,multitasking also above and beyond required or asked Fast learner, wise decision-maker
  • Customer service
  • Safe food handling
  • Following Procedures & Protocols correctly
  • Documentation control , Time management, completing all tasks on time
  • Individual and Group instruction, Supervision & leadership
  • ADL support
  • Communicate well with others, Active listening ,very understanding dependable Team player and strong problem solver
  • Prompt and Attentive a person who takes initiative
  • Skilled in microsoft applications

Accomplishments

  • AVID Member of 3 years, president of 1
  • Sports Manager of 2 years , leader for 2 years
  • Athletic trainer of 2 years
  • Barbra Bush Foundation of 2 years
  • C.R.O.P member of 2 years , president of 1 year
  • Girlfriends member of 3 years
  • Student Government Association (SGA) senior vice president
  • PEER To PEER mentor for 3 years
  • Business Teacher assistant 2 years
  • Spirit Squad member

Certification

CPR certified through American Heart Association

Timeline

Group Leader /Assistant

Rclub inc
03.2020 - 05.2022

Team Member

Chick-Fil-A
05.2017 - 05.2019

High School Diploma -

Lakewood Senior High School
Deniha Bradley