Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Denika Jackson

Pittsburgh,PA

Summary

Experienced with office administration, financial management, and team coordination. Utilizes organizational and problem-solving skills to streamline office operations. Track record of improving office efficiency and ensuring compliance with company policies.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Assistant Business Office Manager

PACS
07.2024 - Current


Supports and coordinates office operations, handling tasks such as managing office supplies and equipment, assisting with administrative duties like record keeping and billing, supporting staff, liaising with vendors and contributing to financial engagement and reporting. helping to ensure the office runs efficiently and effectively.


Accounts Payable

Genesis HealthCare
12.2022 - 07.2024
  • Streamlined accounts payable processes by negotiating favorable terms with vendors, optimizing cash flow management.
  • Assisted in maintaining accurate financial records through regular reconciliation of accounts payable transactions.
  • Managed accounts payable, ensuring timely disbursement of funds to maintain strong vendor relationships.
  • Managed accounts payable and receivable functions, optimizing cash flow management for the organization.
  • Handled accounts payable and receivable functions, ensuring timely payment processing and collection efforts.

Medical Records

Promedica/Genesis Health Care
08.2012 - 07.2024
  • Maintain the diagnosis list/sheets in the electronic system. Performs ICD 09/10 coding as trained in consultation with nursing/clinical reimbursement coordinator. Creates medical record for all new admissions, as directed by the center executive director or designee. Maintains accurate order of medical records, paper and electronic by filing forms and thinning records. Notifying physicians of need to sign admission/monthly orders and medicare certifications in a timely manner. Monitoring quality control documents as directed by designee. Performs routine audits of medical records upon admission throughout the stay and discharge to monitor compliance with policies regarding documentation physician visits, timeliness, etc. Maintains forms/office supplies inventory. Process medical records request. Assist and coordinates with other departments to respond to third party requests for medical records and other center records. Maintains inactive records in accordance with the organization policies and procedures. Respond to telephone inquiries concerning medical records. Interact with residents and family members as needed. Performs other duties as requested.
  • Improved patient care by efficiently managing and organizing medical records, ensuring accuracy and accessibility.
  • Enhanced patient care by efficiently managing medical records and promptly scheduling appointments.

Receptionist

Manor Care Of Pgh/Heartland
10.2009 - 08.2012
  • Responsible for answering a multiline phone, greet visitors. Assemble admission charts. Assist the business office with RFMS. Data entry, Send out mail and sort out all incoming mail. Perform other duties as requested.
  • Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
  • Provided exceptional customer service by addressing inquiries and resolving concerns promptly.

Unit Clerk

Heartland of Pittsburgh
04.2004 - 10.2009
  • Responsible for maintaining sensitive patient information. Scheduling appointments and transportation. Managing patient records, ordering supplies and coordinating with physicians and other staff. Thinning records, filing, answering multi line phones. Auditing physician visits. Performs other duties as requested.
  • Managed patient admissions, ensuring accurate documentation and compliance with health regulations.
  • Coordinated communication between patients, families, and healthcare staff to facilitate seamless care delivery.

CNA

Heartland of Pittsburgh
01.2001 - 04.2004
  • Provide basic patient care, such as changing bed linens, cleaning and sanitizing patient rooms, and providing skin care. Assist with range of motion exercises and other therapeutic activities.

Education

CNA - Certified Nursing Assistant

St Francis East
Pittsburgh, Pa
10.2000

Medical Assistant - Medical Assistant Diploma

Western School of Health and Business Career
Monroeville, Pa
05.1998

No Degree - Nursing

Johnstown School of Nursing
Monroeville, PA
10-2010

Skills

  • Client support
  • Accounts receivable management
  • Effective relationship management
  • Administrative support
  • Scheduling appointments
  • Invoice processing
  • Scheduling and calendar management

Certification

CNA

Medical Assistant

Timeline

Assistant Business Office Manager

PACS
07.2024 - Current

Accounts Payable

Genesis HealthCare
12.2022 - 07.2024

Medical Records

Promedica/Genesis Health Care
08.2012 - 07.2024

Receptionist

Manor Care Of Pgh/Heartland
10.2009 - 08.2012

Unit Clerk

Heartland of Pittsburgh
04.2004 - 10.2009

CNA

Heartland of Pittsburgh
01.2001 - 04.2004

Medical Assistant - Medical Assistant Diploma

Western School of Health and Business Career

CNA - Certified Nursing Assistant

St Francis East

No Degree - Nursing

Johnstown School of Nursing
Denika Jackson