Denim Clark
San Antonio,TX
Summary
Business Administration graduate with a strong foundation in finance, strategic management, and human resource management. Brings over four years of professional experience across customer service, sales, and operations in fast-paced environments. Proven ability to support team performance, enhance operational efficiency, and build strong client relationships. Known for clear communication, professionalism, and a collaborative leadership style. Seeking entry-level to early-career opportunities in corporate business, human resources, or real estate.
Overview
6
6
years of professional experience
Work History
Barista
Starbucks
01.2024 - Current
- Process 100+ daily transactions with accuracy, delivering strong customer service and consistent client satisfaction
- Partner with team members to optimize workflow efficiency during peak hours, reducing wait times
- Enhance operational effectiveness by maintaining a clean, organized environment aligned with brand standards
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Sales Associate
Tory Burch
05.2023 - 08.2023
- Cultivated strong client relationships with personalized styling, resulting in repeat visits and referrals
- Surpassed performance metrics, earning recognition and a performance-based raise
- Supported store operations through visual merchandising and organized stock management
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Hostess
LongHorn Steakhouse
11.2019 - 07.2021
- Directed front-of-house guest flow management, improving table turnover and reducing wait times
- Delivered hospitality-focused service, resolving guest concerns to increase customer satisfaction
- Partnered with servers and managers to maintain smooth team collaboration and high service quality
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Minimized customer service complaints by expertly managing customer expectations during busy periods.
Education
BA - Business Administration
Prairie View A&M University
Texas12.2025
Skills
- Microsoft Office Suite
- Data Analysis
- Reporting
- Customer Relationship Management
- Employee Relations
- Conflict Resolution
- Training Support
- Workflow Optimization
- Team Collaboration
- Client Relations
- Sales Strategy
- Organizational Planning
- Coffee expertise
Timeline
Barista
Starbucks
01.2024 - Current
Sales Associate
Tory Burch
05.2023 - 08.2023
Hostess
LongHorn Steakhouse
11.2019 - 07.2021
BA - Business Administration
Prairie View A&M University