DENIM JONES
HOUSTON,TX
Summary
Dedicated professional with strong reliability and effective communication skills. Experienced in supervising teams and resolving conflicts, consistently achieving customer satisfaction and operational efficiency. Ready to leverage expertise to drive team success and enhance service quality.
Overview
4
4
years of professional experience
Work History
US Soldier-Scout (Section Leader)
US Army
Fort Stewart, GA
10.2023 - Current
- Operate various military equipment in compliance with safety protocols. Assist in training exercises to enhance unit readiness and teamwork.
- Collaborate with team members to execute strategic missions effectively, and provide early warning as required.
- Serves, leads, or supervises as a team member that conducts reconnaissance missions to gather intelligence for operational planning.
- Utilize critical thinking skills to solve complex problems while working under pressure in dynamic environments.
- Assist in conflict resolution among subordinates and equals, reporting end results to superiors.
Cashier Trainer
Raising Cane's
Humble, TX
07.2024 - 12.2024
- Trained all new cashiers upon hiring on register operation and customer service protocols.
- Monitored cashier performance to ensure adherence to company standards.
- Provided feedback and coaching to improve cashier efficiency and accuracy.
- Conducted inventory management on all incoming food products ensuring accuracy of invoice and rotation of products. Reported all overages/shortages to upper level management.
Cashier Team Lead
Wingstop
Humble, TX
10.2021 - 02.2023
- Supervised cashier team of a minimum of 4, ensuring adherence to operational standards and customer service excellence. Trained new cashiers on point-of-sale systems and company policies, enhancing team performance.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer relations. Developed strong relationships with vendors such as door dash personnel through friendly service interactions.
- Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring. Coordinated daily cash register operations, resolving discrepancies efficiently to maintain accuracy.
- Monitored inventory levels and assisted in ordering supplies and food items to support store operations.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
Skills
- Team Leadership & Supervision
- Operations & Logistics Support
- Training & Onboarding
- Documentation & Reporting
- Conflict Resolution
- Time & Priority Management
- Customer & Stakeholder Communication
- Inventory & Asset Management
- Cash Handling & Accountability
- Adaptability in High-Pressure Environments
Timeline
Cashier Trainer
Raising Cane's
07.2024 - 12.2024
US Soldier-Scout (Section Leader)
US Army
10.2023 - Current
Cashier Team Lead
Wingstop
10.2021 - 02.2023