Inspected buildings and other structures to determine functionality of systems and detected malfunctions.
Repaired or replaced defective parts as necessary using hand tools, power tools, welding equipment, measuring instruments and other specialized equipment.
Assisted with the installation of new equipment per manufacturer specifications.
Performed regular maintenance and repair of facility equipment and systems, such as HVAC units, plumbing fixtures, electrical wiring and lighting.
Assisted with installation of new equipment as required.
Customer Service Representative
Agero
Brooklyn, NY
02.2021 - 11.2022
Identified opportunities for upselling additional products or services based on customer needs.
Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Provided excellent customer service to resolve customer complaints in a timely manner.
Maintained a high level of professionalism when dealing with difficult customers.
Performed administrative tasks such as filing paperwork, updating databases and generating reports.
Director of the Learning Center and Curriculum Development at YESHIVAT DARCHE ERESDirector of the Learning Center and Curriculum Development at YESHIVAT DARCHE ERES