Denique Collymore
Duluth,GA
Summary
Versatile Manager with 14 years of experience overseeing daily operations. Decisive planner and analytical problem solver with skill in managing teams to meet stringent objectives. Personable and collaborative demeanor demonstrated through polished communication and willingness to apply team feedback to resolve challenges.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Assistant General Manager
Dunkin' Donuts
12.2021 - 10.2022
- Completed inventory purchases and oversaw shipment processing.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Kept restaurant compliant with all federal, state and local hygiene and food safety regulations.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
Automated Logistical Specialist (92A)
U.S.Army
01.2021 - 11.2021
- Organized material distribution and transportation logistics in accordance with executive direction
- Unloaded incoming supplies, equipment and materials and stored items proper areas of warehouse
- Completed work orders and recorded supply readiness. Created and disbursed dispatch schedules to executive leaders and stakeholders
- Completed reports on staff and material availability, storage space, supply relocation and warehouse rejections. Developed and sent status statements
Restaurant Manager
McDonald's
03.2018 - 01.2020
- Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
- Reduced labor costs by 25% percent while maintaining excellent service and profit levels.
- Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.
- Effectively managed payroll and timekeeping, including completion of proper paperwork for new hires and terminations
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
Front of House Manager
Compass Group
08.2012 - 01.2018
- Drove excellent customer service through coaching, role modeling and incorporating customer feedback to reinforce and improve quality of service.
- Implemented contests to promote employee engagement and increase overall sales, boosting sales50%.
- Controlled cash and credit receipts by adhering to cash handling and reconciliation procedures to comply with company policies and procedures.
- Assisted staff in building menu expertise to answer customer questions and make personal recommendations.
Prepared Foods Team Member
Pathmark
12.2013 - 06.2014
- Completed all hot and cold food assignments to meet deadlines for meal preparation.
- Maintained high level of efficiency in fast-paced work environment.
- Organized food and products by date and maintained adequate supplies.
- Greeted customers with friendly demeanor to enhance positive guest experience.
Education
Hospitality Management Certificate - Hospitality Administration And Management
Beoc
Brooklyn, NY06.2018
Skills
- Materials and Supply Allocation
- Team Guidance and Management
- Performance Goals
- Operations and Logistics
- Work Delegation and Tracking
- Data Accuracy
Certification
- ServSafe
- SAMS1-E certified is a United States Army system that supports combat services support. Keeps track of all maintenance work orders and what items needs to be replenished for unit readiness.
- GCSS- Army ( Global Combat Supply System Army) certified in this system that will track supplies ,spare parts ,& organized equipment. Track unit maintenance and unit cost of financial transactions
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There’s no reality except the one contained within us. That’s why so many people live an unreal life. They take images outside them for reality and never allow the world within them to assert itself.
Hermann Hesse
Timeline
Assistant General Manager
Dunkin' Donuts
12.2021 - 10.2022
Automated Logistical Specialist (92A)
U.S.Army
01.2021 - 11.2021
Restaurant Manager
McDonald's
03.2018 - 01.2020
Prepared Foods Team Member
Pathmark
12.2013 - 06.2014
Front of House Manager
Compass Group
08.2012 - 01.2018
Hospitality Management Certificate - Hospitality Administration And Management
Beoc
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