Denis Alvarez
Tulsa
Summary
As a Field Service Technician at MIRATECH Corporation, I commission, troubleshoot, and service emission control systems for customers around the world. I have over 18 years of experience in avionics and electrical/mechanical systems, and I hold a diploma in Computer Installation and Repair Technology.
Innovative Field Service Manager with dedication to continuous process improvements. Results-oriented with history of achieving solid success through exceptional attention to detail. Known for strong leadership and mentoring skills.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Field Service Supervisor
MIRATECH
09.2024 - Current
- Lead field service operations, Salesforce CRM development, training programs, and equipment management while ensuring compliance with OSHA, NFPA/NEC, and NESHAP regulations.
- Developed SOPs, KPI tracking methods, and technician training programs to optimize efficiency and service quality.
- Supervised the global commissioning of emission control systems, including SCR, DPF, and Noise Reduction Systems.
- Salesforce Administration & Development - Managed and optimized Salesforce CRM, improving workflow automation, service tracking, and reporting.
- Created a centralized distribution platform for documentation and resources.
- Training & Mentorship - Developed structured training programs for new technicians and trained Project Managers on service procedures and best practices.
- Provided technical guidance and mentorship to field service teams.
- Field Service & KPI Tracking - Supervised and advised technicians on the installation, troubleshooting, and maintenance of emission control systems.
- Developed KPI tracking to monitor performance and improve efficiency.
- Equipment & Maintenance Management - Tracked and maintained gas analyzers, PLC tools, and field equipment.
- Developed a budget and tool distribution platform to optimize resources.
- SOP & Safety Compliance - Created Standard Operating Procedures (SOPs) for travel policies, field operations, and regulatory compliance.
- Maintained OSHA, NFPA/NEC, and NESHAP standards.
- Technical Support & Customer Relations - Installed, programmed, and troubleshot PLC, electrical, mechanical, and pneumatic systems.
- Built long-term vendor and customer relationships while promoting maintenance service agreements.
- Key Achievements:
- Developed a comprehensive training program for field technicians.
- Optimized Salesforce CRM, improving workflow efficiency.
- Created a budget and tool distribution platform to streamline field operations.
Field Service Technician II
MIRATECH
04.2023 - 09.2024
- Commission Selective Catalytic Reduction Systems (SCR), Diesel Particulate Filtration Systems (DPF), and Noise Reduction systems for customers globally.
- Install and troubleshoot PLC's, Electrical, Mechanical, and Pneumatic systems.
- Reprogram PLC's.
- Verify installation according to blue prints, schematics, engineering instructions, and NFPA/NEC standards.
- Work closely with vendors and customers to build long term relationships.
- Recommend part sales and services to customers depending on their needs.
- Communicate clearly to provide technical advice and service to customers.
Avionics Systems Supervisor
Air National Guard
01.2013 - 09.2023
- Performed avionics systems maintenance on F-15 aircraft.
- Installed, modified, overhauled, maintained, troubleshot, repaired, aligned, calibrated, and rebuilt multisystem avionics, flight control, ECM, navigation, wiring, communication, and guidance and control systems.
- Removed and replaced Line Replaceable Units (LRUs).
- Isolate unusual malfunctions using technical orders, schematics, wiring diagrams, tools, and test equipment including automatic test equipment.
- Launched and recovered aircraft.
- Performed hydraulic and pneudraulic system maintenance.
- Experience involving adjusting and aligning system sensors, transmitters, amplifiers, power supplies, display devices, controls, transponders, actuators, servos, computers and other related components.
- Performed on-and off-equipment maintenance on instrument systems, radar systems and automatic flight controls.
- Aircraft production and scheduling.
- Supervised support section and oversaw budget and maintained all tools and test equipment.
- Maintain, modify, calibrate and inspect a wide variety of user test, measurement, and diagnostic equipment (TMDE).
- Crash recovery team member.
- Aircraft tow certified.
- Supervised, trained and mentored, multiple trainees.
- Hold a craftsman level skill set in the avionics career field and (red x) inspection certified.
- Participated in multiple deployments to support the F-15 flying mission across the globe.
- Achieved superior performer awards and accommodations for work performed.
- Managed resources as an equipment custodian and squadron bench stock monitor.
- Training manager for section.
- Managed tool accountability program.
- Proficient at creating spreadsheets, reports and inspection programs.
- Current rank of Master Sergeant with active security clearance.
- Create work schedules and supervise 30 personnel.
- Reviewed aircraft documentation for accuracy and trends.
- Accomplish promotion, performance reviews, and award packages for personnel under supervision.
- Wing Quality Inspection Team member.
Avionics Technician
L3Harris Technologies
10.2022 - 04.2023
- Completed preventive and reparative maintenance on aircraft electronics and computer systems.
- Diagnosed faults and developed resolution plans.
- Performed scheduled and unscheduled inspections to check flight readiness of aircraft.
- Performed thorough visual and physical inspections of all electrical parts.
- Worked well in a team setting, providing support and guidance.
- Skilled at working independently and collaboratively in a team environment.
Avionics Technician
General Atomics Aeronautical Systems
10.2016 - 10.2017
- Maintain MQ-1A,B,C Aircraft and Ground Control Stations.
- Deployable to remote sites to support the USAF and Army in global mission.
- Perform maintenance on Networking.
- Electronics, Linux, down to the component level.
- Maintained Electronic and Electro-Mechanical devices to include solenoids, Uninterruptible Power Supplies, logic circuits transformers, relays and circuit breakers.
- Omni solder and crimp certified.
- Red X certified.
- Run test stands and other diagnostic.
Avionics Technician
United States Air Force
12.2007 - 01.2013
- Identify and isolate A-10, CV-22, F-15, F-16 and U-2 integrated avionics systems malfunctions and analyzes performance.
- Operates integrated avionics systems to determine operational condition.
- Interprets equipment operation to isolate malfunctions in systems such as attack control, instrument, flight control, communication, navigation, and penetration aids.
- Traces data flow and wiring diagrams.
- Uses built-in test functions, electronic measuring equipment, support aerospace ground equipment (AGE), and hand tools.
- Monitors equipment performance and detects and analyzes malfunctions.
- Removes, installs, aligns and checks integrated avionics systems.
- Removes and installs line replaceable units and aligns systems.
- Operationally checks externally mounted avionics equipment.
- Boresights systems.
- Performs intermediate or organizational maintenance level modifications.
- Maintains and posts entries on inspection and maintenance records.
- Records meter readings and other pertinent data on equipment maintenance data collection forms.
- Enters data into automated systems.
- Uses Integrated Maintenance Data System (IMDS).
- Recommends methods to improve equipment performance and maintenance procedures.
- Adheres to published safety guidelines and training requirements.
- Handles, labels, and disposes of hazardous materials and waste according to environmental standards.
Education
Associate's degree - General Studies
National University
10.2025
Diploma - undefined
Madera High School
01.2005
Craftsman - Avionics Systems Technology
Community College of The Air Force
Montgomery, AL06-2008
Skills
- Field Instruments
- Variable-Frequency Drives (VFD)
- Electrical & Instrumentation
- Safety planning
- Staff management
- Scheduling jobs
- Creating estimates
- Managing projects
- Coordinating projects
- Technical acumen
- Safety meetings
- Technical support
- Workforce management
- Tool and equipment maintenance
Certification
- OSHA 10 - 4/2023
Timeline
Field Service Supervisor
MIRATECH
09.2024 - Current
Field Service Technician II
MIRATECH
04.2023 - 09.2024
Avionics Technician
L3Harris Technologies
10.2022 - 04.2023
Avionics Technician
General Atomics Aeronautical Systems
10.2016 - 10.2017
Avionics Systems Supervisor
Air National Guard
01.2013 - 09.2023
Avionics Technician
United States Air Force
12.2007 - 01.2013
Diploma - undefined
Madera High School
Associate's degree - General Studies
National University
Craftsman - Avionics Systems Technology
Community College of The Air Force
Similar Profiles
Aaron StavnawAaron Stavnaw
Layout/Fabrication Welder at MiratechLayout/Fabrication Welder at Miratech
Eric GeisEric Geis
Machine Operator at MiratechMachine Operator at Miratech
NAVEENKUMAR KANCHARLANAVEENKUMAR KANCHARLA
Senior PS Consultant at MiratechSenior PS Consultant at Miratech
Jamie ParkerJamie Parker
Administrative Assistant at Eddie Warrior-TaftAdministrative Assistant at Eddie Warrior-Taft
Hillary KomataHillary Komata
Merchandising Team Lead at American EagleMerchandising Team Lead at American Eagle