Upbeat hostess excels in assisting customers and helping other staff. Pleasant and experienced managing seating, reservations and events. Skilled at creating welcoming atmosphere when attending to guests. Team-player quick to assist FOH Manager with table bussing during busy times.
Hi, I’m
Denis Andrade
New York,NY
Summary
Overview
4
years of professional experience
Work History
Ritz Bar
Host
04.2019 - 07.2023
Job overview
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Education
Geraldo Campos MoreiraSao Paulo, Brazil
High School Diploma
12.2017
University Overview
Skills
- Heavy Lifting
- Stocking and Replenishing
- Special Requirements
- Food Portioning
- Price Memorization
- Food Sanitation
- Mixed Drinks Preparations
- Food and Beverage Management
Languages
English
Professional Working
Spanish
Full Professional
Portuguese
Native or Bilingual
Timeline
Host
Ritz Bar
04.2019 - 07.2023
Geraldo Campos Moreira
High School Diploma