Denis Ascasibar
Gardena,CA
Summary
Dynamic hospitality professional with over five years of progressive experience in hotel operations, specializing in housekeeping coordination, supervision, and management. Recognized for exceptional leadership abilities and meticulous attention to detail, along with a strong commitment to team development and operational excellence. Expertise in coordinating scheduling and maintaining up-to-date inventories to minimize expenses while promoting a systematic maintenance plan for public areas. Proven track record of leading teams to achieve outstanding results, including successful performance during Marriott's inaugural inspection at Volume Hollywood, all while adhering to industry standards and safety guidelines.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Complex Housekeeping Manager
Volume Hollywood & Hollywood Grande
2024 - Current
- - Promoted from Supervisor to Manager within a short period due to consistent performance and leadership.
- - Led the Housekeeping team to pass Marriott’s first brand inspection with top-tier results.
- - Oversees daily operations, staffing, inventory, and quality control for both properties.
- - Maintains brand standards and enhances guest satisfaction through continuous process improvement.
- Conducted regular performance evaluations for housekeeping staff, identifying areas for improvement and providing constructive feedback for professional development.
- Managed staff of 25-50 housekeepers.
- Investigated customer complaints promptly, seeking timely resolutions to maintain positive guest experiences throughout their stay at the hotel.
- Improved overall cleanliness scores with thorough inspections and prompt corrective actions as needed.
Complex Housekeeping Supervisor
Thompson and Tommie Hollywood
01.2021 - 2024
- - Supervised housekeeping staff and ensured timely room readiness and cleanliness standards.
- - Trained and mentored new team members on safety, protocols, and customer service.
- - Coordinated closely with the front office to meet VIP guest expectations and special requests.
- Communicated repair needs to maintenance staff.
- Maintained a high level of quality control through regular inspections, resulting in consistent adherence to hotel standards.
- Contributed to the hotel''s reputation for excellence by consistently meeting or exceeding cleanliness benchmarks set by the brand.
- Adapted quickly to changing priorities or emergencies in order to maintain seamless daily operations without compromising guest experience or satisfaction.
- Provided ongoing feedback and support to housekeeping staff, fostering a culture of continuous improvement and professional development.
Complex Housekeeping Rooms Coordinator
Thompson and Tommie Hollywood
01.2020 - 01.2021
- - Managed room assignments, tracked cleaning schedules, and ensured alignment between front desk and housekeeping.
- - Supported efficient operations across both Thompson and Tommie hotels under Hyatt.
- Supported sales department efforts by providing relevant data on room availability, block bookings, and rate changes as needed.
- Enhanced operational efficiency by implementing effective room inventory management practices.
- Collaborated with housekeeping staff to ensure timely room turnovers and consistently high cleanliness standards.
- Maximized revenue generation through effective yield management strategies during periods of high demand or low occupancy rates.
- Increased guest satisfaction by efficiently coordinating room assignments and special requests.
- Contributed to revenue growth by identifying opportunities for upselling rooms and additional services based on guests'' needs and preferences.
- Oversaw day-to-day operations of a combined total of 424 rooms between two hotels with a staff of 25-50 employees.
Education
High School Diploma -
Environmental Charter
Los Angeles, CA06-2017
Some College (No Degree) - Hospitality Administration And Management
El Camino College
Torrance, CASkills
- Hotel Operations Management
- Team Leadership & Staff Training
- Quality Assurance & Inspections
- Marriott & Hyatt Brand Standards
- Guest Satisfaction & Service Recovery
- Hotel Software: OPERA, Lightspeed, GXP, Rex Hotsos, Amadeus, Paycom, Daily Pay
- Inventory & Supply Management
- Cross-Department Coordination
- Payroll administration
Certification
- Successfully passed first Marriott inspection as Housekeeping Manager
- Cross-brand experience: Hyatt (3 years), Marriott (2+ years)
Timeline
Complex Housekeeping Supervisor
Thompson and Tommie Hollywood
01.2021 - 2024
Complex Housekeeping Rooms Coordinator
Thompson and Tommie Hollywood
01.2020 - 01.2021
Complex Housekeeping Manager
Volume Hollywood & Hollywood Grande
2024 - Current
High School Diploma -
Environmental Charter
Some College (No Degree) - Hospitality Administration And Management
El Camino College
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