Denis Dickerson
Fort Worth,TX
Summary
Focused Technician considered expert in performance maintenance services. Demonstrating keen sense of urgency to every customer. Over 21 years as a professional automotive technician . Featured in over 20 magazine articles and having built 3 cars for fast and furious movie franchise. Built or repaired cars in over 7 Countries around the world. Achieved master level technician in Mercedes, BMW, and Porsche.
Overview
21
21
years of professional experience
Work History
CEO, Head Technician
RPM LAB LLC
Fort Worth, TX
10.2013 - Current
- Maintained effective staff and resource utilization rates to balance financial and operational obligations.
- Identified and capitalized on short- and long-term revenue generation opportunities to maximize bottom-line profitability.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees and online knowledgebase.
- Maintained cleanliness, safety and efficiency of garage.
- Explained estimates and determined repair timelines to manage customer expectations.
- Built and tuned high performance vehicles for daily driving and race use.
- Managed inventory and purchasing for over 200 high performance automotive brands.
- Upgraded and repaired all aspects of exotic and high performance automobiles
Shop Manager
Car Concepts
Fort Worth, TX
09.2022 - 02.2023
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Oversaw all automotive repairs done by all technicians in shop
- Purchased and kept up all shop equipment.
- Dealt with all customers and explained diagnosis and repair to their vehicles.
- Performed maintenance as master level technician
Senior Master Technician
Repairsmith Corp
Arlington , TX
12.2021 - 11.2022
- Traveled to customer homes using mobile booking software to perform work on vehicles
- Diagnosed issues with customer vehicles
- Wrote estimates and explained issues with customer vehicles
- Ordered and purchased parts on-the-fly for all repairs and performed all work on customer vehicle at customer work or home using company repair van.
- Technically supervised 8 other technicians in field
Head Technician
PRO REV LLC
Fort Worth, TX
06.2010 - 10.2013
- Supervised and mentored three team members and facilitated daily service operations to drive business growth.
- Procured, organized and managed parts inventories.
- Diagnosed malfunctions and developed effective resolutions with minimal oversight.
- Repaired brake, exhaust, electrical and other systems for import and domestic automotive brands.
- Designed and fabricated custom exhaust and intake systems for a variety of high performance vehicles.
- Performed custom computer flash tuning to vehicle PCM/ECU to increase power and fuel economy on chassis dynomometer.
Automotive Technician/ Performance Parts Sales
Alamo Autosports
Arlington, TX
02.2009 - 10.2010
- Researched vehicles and parts via physical catalogs and electronic means.
- Stocked and managed stock of parts, verifying all properly and ready for purchase.
- Recommended alternative parts if necessary and taught customers fundamentals of part modification and automotive repairs and upgrades.
- Installed high performance automotive parts to import and domestic vehicles.
- Performed custom PCM/ECU flash tuning to increase horsepower and engine fuel economy on a dynojet dynomometer.
- Organized parts storage and stocked inventory according to established guidelines.
Automotive Technician
Tuning Technologies
Colton, CA
06.2008 - 02.2009
- Maintained and modified road race and time attack race cars
- Custom built performance engines
- Custom fabricated race car components to perform specific tasks
- Custom flash tuned ECU/PCM to make use of custom race engines and components
Automotive Technician/Shop Manager
GTPRO Performance Tuning
Fullerton, CA
02.2002 - 01.2008
- Designed and built movie cars to perform specific tasks on film
- Traveled to various countries to tune and train other companies on proprietary performance automotive software and hardware.
- Delegated jobs to subordinates and monitored quality of work.
- Managed impartial test facility for various high performance magazine publications.
- Maintained and upgraded a varied line of high performance and exotic vehicles.
- Designed, built and tuned various record breaking vehicles.
- Oversaw daily shop operations.
- Interacted and sold performance builds to customers.
- Maintained supplier relations and oversaw high performance parts sales for various automotive upgrades and builds to fit the customers needs.
Education
Automotive Engineering Technology
Automotive Race Apprentice
GTPRO PERFORMANCE TUNINGBroadcast Journalism
Tarrant County College
Fort Worth, TXAutomotive Engineering Technology
McLaren Technology Centre
Woking, England2006
High School Diploma -
Arlington Heights High School
Fort Worth, TX04.2000
Some College (No Degree) - Automotive Technology
University of Southern California
Los Angeles, CASkills
- Corporate leadership
- Financial leadership
- Organizational turnaround
- Consulting
- Diagnosis and repair
- Engine mechanics
- Brake repair and replacement
- Engine tuning and software
- Vast computer hardware and software knowledge
- Engine and chassis dyno operator
- Vast parts knowledgebase
- Master level technician
Timeline
Shop Manager
Car Concepts
09.2022 - 02.2023
Senior Master Technician
Repairsmith Corp
12.2021 - 11.2022
CEO, Head Technician
RPM LAB LLC
10.2013 - Current
Head Technician
PRO REV LLC
06.2010 - 10.2013
Automotive Technician/ Performance Parts Sales
Alamo Autosports
02.2009 - 10.2010
Automotive Technician
Tuning Technologies
06.2008 - 02.2009
Automotive Technician/Shop Manager
GTPRO Performance Tuning
02.2002 - 01.2008
Automotive Engineering Technology
Automotive Race Apprentice
Broadcast Journalism
Tarrant County College
Automotive Engineering Technology
McLaren Technology Centre
High School Diploma -
Arlington Heights High School
Some College (No Degree) - Automotive Technology
University of Southern California
Similar Profiles
RYAN PIKERYAN PIKE
Project Manager at RPM Contracting, LLC.Project Manager at RPM Contracting, LLC.
Arnoldo GarciaArnoldo Garcia
Make Ready Technician at RPM Living, LLCMake Ready Technician at RPM Living, LLC
Demir CekovicDemir Cekovic
Carrier Sales Representative at RPM Freight Systems LLCCarrier Sales Representative at RPM Freight Systems LLC
Marcos SalazarMarcos Salazar
Civil Engineering Intern at Charles Crook ConsultingCivil Engineering Intern at Charles Crook Consulting
Lillian KnothLillian Knoth
Shift Supervisor at StarbucksShift Supervisor at Starbucks