Denis Jacob
Management
Miamisburg,OH
Summary
Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
18
18
years of professional experience
Work History
Accounts Administrator
GoKeyless
Miamisburg, OH
02.2018 - 08.2021
- Identified and capitalized on community business opportunities with effective networking.
- Collaborated with purchasing department to reconcile vendor invoices and facilitate payments.
- Delivered engaging and polished presentations to highlight products and draw favorable competitor comparisons.
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
- Produced reports outlining financial data to assist management with making strategic plans and operational decisions.
- Mitigated accounting risks through identification and improvement of process inefficiencies.
- Prepared monthly reports for payment and account reconciliations and financial statements.
- Analyzed account details such as usage, sales data and client comments to enhance understanding of effectiveness and client needs.
Parts and Service Director
Bob Ross Fiat
Centerville, OH
11.2015 - 11.2017
- Conducted forecasting to determine possible changes and issues for supply chain business.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Established team priorities, maintained schedules and monitored performance.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Managed overstocking, restocking and inventory control procedures during shift.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Parts Manager
Joseph Airport Hyundai
Vandalia, OH
10.2011 - 11.2015
- Bolstered sales and inventory management by effectively controlling daily parts program activities.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Conducted periodic analysis of current spare parts rooms and service van inventory levels to determine needed parts.
- Developed and implemented new procedures for improving inventory control and reducing time required locating parts by modifying part numbers and locations.
- Reduced expense spending by securing low-cost inventory for customers to drive increased sales and improve customer loyalty.
- Trained team members in successful strategies to meet operational and sales targets.
- Analyzed sales trends to follow demands of customers and in-shop needs.
Vehicle Maintenance Technician
United States Air Force
Whiteman Air Force Base, MO
04.2003 - 10.2011
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees and online knowledge bases.
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
- Delegated jobs to subordinates and monitored quality of work.
- Demonstrated process of preventive maintenance and visual inspections to junior mechanics.
- Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
- Diagnosed engine, suspension, brake, transmission and other vehicle issues using extensive training and diagnostic equipment.
- Monitored safety compliance to maintain strict standards and protect team members from harm.
Education
High School Diploma -
Centerville High School
Centerville, OHSkills
Month-end Reporting
AP and AR Management
Order Management
Team Training
Account Management
Budget Management
Payroll Processing
Staff Management
Policies and Procedures
Personnel Development
Logistics Management
Business Growth and Retention
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Accounts Administrator
GoKeyless
02.2018 - 08.2021
Parts and Service Director
Bob Ross Fiat
11.2015 - 11.2017
Parts Manager
Joseph Airport Hyundai
10.2011 - 11.2015
Vehicle Maintenance Technician
United States Air Force
04.2003 - 10.2011
High School Diploma -
Centerville High School