Summary
Overview
Work History
Education
Skills
References
Timeline
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Denis Montecillo

Fort Worth,TX

Summary

Motivated worker experienced in the restaurant industry. Proven track record of providing excellent customer service, ensuring all orders are served timely and accurately. Skilled in multitasking and problem-solving while maintaining a positive attitude in a fast-paced environment.

Overview

6
6
years of professional experience

Work History

Server

Hudson House
02.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

SERVER

Quince
04.2023 - 09.2023
  • Provided excellent customer service by anticipating needs and responding promptly to requests
  • Greeted and accommodated guests, building positive experience from first interaction
  • Demonstrated ability to interact with customers in a friendly and professional manner
  • Used good communication skills to reduce guest dissatisfaction
  • Removed dishes and glasses from tables or counters to take to kitchen for cleaning

SERVER

Chalios
02.2021 - 06.2022
  • Committed to delivering excellent customer service while working in a fast-paced environment
  • Identified ways to improve efficiency in operations and implemented process changes
  • Worked with coworkers to complete tasks
  • Communicated with guest in language of their preference

HOST

Playa maya
04.2020 - 09.2021
  • Responded quickly to meet customer needs and resolve problems
  • Managed and coordinated multiple projects while ensuring timely completion
  • Answered phones and took to go orders

MANAGER

El mil tacos
05.2019 - 08.2021
  • Mentored and trained new employees on company policies and procedures
  • Led and directed team members on effective methods, operations and procedures
  • Created weekly schedules based on predicted staffing needs, budgets and employee requests
  • Resolved conflicts between team members promptly using sound judgment based on company policies
  • Monitored sales activities and identified opportunities for improvement, displaying keen analytical skills

Education

HIGH SCHOOL DIPLOMA -

South hills
Fort Worth, TX
05.2019

Skills

  • Price Memorization
  • Check Payment Processing
  • High-Volume Dining
  • Wine Service
  • Menu Memorization
  • Food and Beverage Pairings

References

Monique Gomez, Manager, Quince, (817) 991-3331, dpmontecillo@gmail.com

Timeline

Server

Hudson House
02.2024 - Current

SERVER

Quince
04.2023 - 09.2023

SERVER

Chalios
02.2021 - 06.2022

HOST

Playa maya
04.2020 - 09.2021

MANAGER

El mil tacos
05.2019 - 08.2021

HIGH SCHOOL DIPLOMA -

South hills

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Denis Montecillo