Drita Nacaj
The Bronx,NY
Summary
Hardworking employee with experience in residential and commercial settings. Adept at following instructions, maintaining clean and tidy workspace, and working cooperatively with team members. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Able to independently handle and finish all job responsibilities but willing to work with others as well.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Housekeeper
Private Home
Milano, Italy.
02.2019 - 01.2024
- Enhanced client satisfaction by maintaining a clean and organized living environment.
- Managed household tasks efficiently, ensuring timely completion and high-quality results.
- Maintained a safe and hygienic home by implementing thorough cleaning routines.
- Performed daily laundry duties, resulting in consistently clean and well-organized wardrobes for clients.
- Streamlined meal preparation processes, providing nutritious and delicious meals for families on time.
Hotel Housekeeper
B&B Hotel
Milano, Italy.
01.2018 - 01.2019
- Enhanced guest satisfaction by maintaining clean and orderly hotel rooms and common areas.
- Reduced complaints by promptly addressing housekeeping issues and concerns raised by guests.
- Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
- Reported damages, maintenance problems, safety issues, and potential hazards to management.
- Washed and folded towels and linens to properly stock guest rooms.
Breakfast Attendant
Hotel De La Ville
Milano, Italy.
04.2017 - 01.2018
- Ensured cleanliness of dining area, maintaining a welcoming environment for guests.
- Prepared selection of coffees, fresh juices and other beverages for guest enjoyment.
- Prepared various breakfast dishes, resulting in a diverse and satisfying menu to cater to guest preferences.
- Monitored food inventory levels, minimizing waste and ensuring freshness of ingredients.
- Answered customer questions about food and beverage items and assisted with menu selections.
Babysitter
Private Family
Milano, Italy.
09.2004 - 06.2017
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
- Enhanced children''s social skills by organizing group activities and encouraging teamwork.
- Promoted healthy habits by preparing nutritious meals and snacks for children daily.
- Assisted in developing self-confidence with age-appropriate responsibilities and chores.
- Played games, worked on puzzles, and read books to young children.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
Education
High School Diploma -
Dod Kacaj
Bajze, Albania06.1998
Skills
- Communication skills
- Customer Service
- Team-Player
- Reliable and punctual
- Multitasking
- Problem-solving
- Attention to detail
- Speak Albanian, Italian & English
Certification
Holistic Massage Certification. "Centro olistico, Milano"
Certified balloon art & flower designer. "Laboratorio Libellula, Milano"
Certified Wedding Planner. "Punto net, online"
Languages
Albanian
Italian
English
References
References available upon request.
Timeline
Housekeeper
Private Home
02.2019 - 01.2024
Hotel Housekeeper
B&B Hotel
01.2018 - 01.2019
Breakfast Attendant
Hotel De La Ville
04.2017 - 01.2018
Babysitter
Private Family
09.2004 - 06.2017
High School Diploma -
Dod Kacaj