Denisa Gombos

• Role: Licensed Athlete
• Project Name: IMAF (International Martial Arts Federation)

• Delivered exceptional customer service, ensuring positive dining experiences for guests.
• Managed multiple tables efficiently, prioritizing tasks in fast-paced environment.
• Collaborated with kitchen staff to ensure timely food delivery and quality control.
• Trained new staff on menu knowledge and service standards to enhance team performance.
• Resolved customer complaints promptly, maintaining high satisfaction levels and loyalty.
• Developed strong relationships with regular customers, fostering a welcoming atmosphere for repeat visits.
• Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
• Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
• Maintained clean and welcoming dining environment, ensuring a positive guest experience.
• Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
• Kept server areas clean and stocked to increase efficiency while working tables.

• Served high customer volumes during special events, nights, and weekends.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Front Desk positions are responsible for displaying a professional, pleasant attitude to all customers. Job duties include greeting guests, taking reservations, checking people in and out, helping guest with problems, answering phones, handling U.S. currency, and general office help. This position requires excellent skills in English. This position will provide the opportunity to work directly with the public and gain skills in American customer service. Your employer may ask you to perform other duties related to your job type.

• At this job I served tourists who came to see the Apuseni Mountains landscapes and to admire natural attractions in the area
• I learned to prepare drinks, different types of coffee and how to serve correctly a customer
• My job was: to take the orders from the customers, to make sure they have everything they need, to serve them food and drinks, to bring them the bill and to escort them to the exit
• At this job I must maintain a pleasant atmosphere and to work in a clean space.

• I was an event photographer
• I had different events like weddings, conferences, meetings, cultural events and photo sessions
• At every event I had to take pictures, trying to surprise the best moments of them and after to edit them
• My field was photography but beside it I was a videographer and an editor too.