Results-driven public sector executive with 30 years of leadership experience in diverse government systems and nonprofit administration. Led complex operations, aligned policy with practice, and delivered measurable outcomes. Managed multimillion-dollar portfolios, enhanced compliance frameworks, and forged cross-sector partnerships to improve outcomes for complex government and community organizations.
Illinois Department of Children & Family Services (DCFS)
Chicago, USA
01.2025 - Current
Led statewide permanency operations as Acting Associate Deputy of Permanency and sole Statewide Administrator for Subsidy Support Unit, directly impacting thousands of children and families across Illinois.
Facilitated completion of over 2400 permanencies (successful adoptions and guardianships) statewide in FY25, with projections for 2600 in FY26.
Managed $58M+ in statewide post-adoption support services contracts, ensuring compliance, fiscal accountability, and achievement of performance outcomes.
Lead 100+ diverse professional staff statewide, aligning regional operations with policy, performance expectations, and federal benchmarks.
Evaluated statewide performance data to improve permanency timelines, enhance placement stability, and drive positive case outcomes.
Advise courts, executive leadership, and state agencies on complex, high-risk cases, providing strategic guidance to enhance decision-making processes.
Global Grant Compliance Director
Heartland Alliance
Chicago, USA
01.2018 - 12.2019
Sole compliance authority overseeing 120+ federal and state grants totaling $101M+ across 9 countries.
Established compliance framework for 200+ programs serving youth and families in 400 communities worldwide, strengthening program integrity and accountability.
Executed federal-level subcontracts and led internal audits, developing policies that ensured regulatory alignment across domestic and international systems.
Facilitated executive training sessions and conducted risk-mitigation audits, ensuring adherence to Code of Federal Regulations (CFR).
Site Director (Multi-Site)
Heartland Alliance - HHCS
Chicago, USA
01.2017 - 12.2018
Led 60+ multidisciplinary staff in a 32,000 sq. ft. (24/7/365) crisis response facility (3 buildings, 9 floors, 10 classrooms, 94 beds, clinic, 6 kitchens, 7 offices).
Hired, trained, evaluated, and supervised 60+ multidisciplinary staff; facilitated monthly all-staff meetings and weekly 1:1s with managers to enhance team alignment and accountability.
Delivered trauma-informed legal, residential, educational, clinical, and medical services to over 1,000 children ages 12 months–17 years, ensuring holistic support and well-being.
Collaborated with federal/state courts, foreign consulates, hospitals, and attorneys, achieving successful reunification of 300+ undocumented children with families across the U.S.
Led internal/external audits and ensured compliance through timely completion of quarterly reports, case notes, and incident reports; produced 27-page monthly federal reports and maintained weekly engagement with grant officials.
PROMOTED to Global Grant Compliance Director during this tenure.
Executive Program Manager (Contracted)
Daniel J. Nellum Youth Services
Chicago, USA
01.2013 - 12.2015
Program Operations Administrator for a DCFS-funded (24/7/365) emergency crisis shelter for neglected, abused, and adjudicated males ages 15 to 20; hired, trained, and managed 20 full-time and 15 additional temporary staff.
Collaborated with clinical, medical, educational, and legal staff to implement trauma-informed services during final (90-day) probation, ensuring compliance and enhancing support for at-risk youth.
Coordinated communication as sole 24/7/365 Community Liaison and Emergency Response Administrator with parents, police, CPS, attorneys, and DCFS to ensure swift response and support.
Investigated and corrected program and facility code violations, achieving 53% reduction in property damage, client assaults, thefts, and runaways, 80% reduction in staff absenteeism/turnover, and 99% reduction in staff injury and client hospitalizations, significantly improving program safety.
Passed all DCFS and COA audits and inspections, securing 5-year COA reaccreditation and 1-year DCFS licensure renewal.
President & Chief Executive Officer
YWCA of Northwest Indiana
Northwest, USA
01.2011 - 12.2012
Sole senior administrator. Led 24,000 sq. ft. multi-service community facility, serving over 700 students, 600 seniors, and 1,600 paid members, enhancing community engagement.
Managed multi-million-dollar operational budget, securing $107K in new grants, raising $90K in unrestricted funds, and increasing membership revenue by 13% monthly, supporting financial sustainability.
Directed federally funded, year-round out-of-school program in Northwest Indiana, serving 6–17 year-olds daily from 26 high-risk schools, fostering academic and social development.
Supervised 27 staff and led 18-member all-female board and 12-member Advisory Board, facilitating year-round out-of-school program for 700 students, enhancing educational access and community support.
Oversaw HR, operations, fundraising, and program reporting, enhancing organizational effectiveness.
Monitored compliance with OSHA, ADA, Title IX, and state and federal regulations, remediating major facility violations to ensure safe learning environments.
Chief Professional Officer & Executive Director
United Way of Metropolitan Chicago (Oak Park, River Forest & Forest Park Regions) / Community Chest
01.2008 - 12.2010
Led two nonprofit organizations simultaneously with $900K and $3.1M budgets. Managed 23 board members and over 100 volunteers, securing multiple 5 and 6-figure gifts from 32 corporate accounts (State Farm, Deloitte, AON, Northern Trust).
Raised $988K in individual donations during economic downturn, enabling funding for 43+ agencies and addressing critical community needs.
Facilitated grant-making process by reviewing 200+ applications and 40 program/financial reports quarterly, optimizing resource allocation to 43+ agencies.
Designed and led RFP/RFI processes, monitored compliance, implemented corrective actions, and trained board members to enhance organizational effectiveness.
Executive Director
Lake County Haven
Libertyville, USA
01.2006 - 12.2008
Spearheaded fundraising initiatives, special events, direct mail campaigns, and donor prospecting, resulting in $100,000+ increase in unrestricted funding and in-kind support.
Led shelter and transitional housing programs impacting 100+ women and children across 1 shelter, 11 apartments, 2 offices, and 8 programs.
Managed 12 staff, 12 board members, and 123 auxiliary volunteers while overseeing human resource functions, driving operational efficiency.
Collaborated with political figures, police agencies, the court, media, and public to enhance awareness and support for agency and clientele.
Passed all licensing and funding audits, ensuring compliance and operational integrity.
Associate Director
Heartland Alliance
Chicago, USA
01.2005 - 12.2006
Coordinated operations, licensing, and compliance across multidisciplinary teams to support executive leadership of large-scale human services programs and enhance program effectiveness.
Developed and refined policy to align with program execution, monitoring outcomes to ensure compliance and facilitate program improvement.
Led 20 staff to deliver housing and stabilization services for co-ed ward and non-ward youth clients aged 14 to 24, improving client support and engagement.
Education
Ed.D. - Higher Education Leadership
Governors State University
University Park, IL
06-2027
M.S. - Human Services Administration & Nonprofit Management
Spertus College
Chicago, IL
Chicago, IL
B.A. - Human Services
Aurora University
Aurora, IL
Aurora, IL
Executive Diploma -
Dominican University - Brennan School of Business
River Forest, IL
River Forest, IL
Skills
Grant compliance and reporting
Compliance systems and policy analysis
Risk management and stakeholder engagement
Strategic planning and project oversight
Program execution and budget management
Financial oversight and data analysis
Process optimization and change leadership
Team management and talent acquisition
Data management tools
Additional Experience
Professional Advisor - DePaul University, School for New Learning, Chicago IL.
Academic Advisor - University of Illinois Medical School, Chicago, IL.
Title IX Equity Compliance Investigator - Chicago Public Schools, (Sole Investigator 600+ schools)
Grant Compliance Specialist - Cook County Justice Advisory Council, ($12M+ to 40 organizations)
Juvenile Probation Officer, Cook County Circuit Court - IL. / Berrien County Family Court - MI.
Licenses & Certifications
Federal Grant Compliance — Federal Funding Training Academy
Domestic Violence Counseling Professional — Illinois Dept of Human Services
Victims Rights Training -US Dept. of Justice (Trauma-Informed Care, Title IX, Campus Investigations & Victims’ Rights, etc.)
Certified Investigator & Decision Maker- (Titles VI, VII, & IX) - ATIXA Training Institute
Child Welfare Specialist & CERAP — Illinois DCFS
Commissioned Juvenile Probation Officer — Cook County & Berrien County Courts
ACCOUNTANT AND OFFICE MANAGER at City of Fort Wayne - Community Development Corp. of Fort WayneACCOUNTANT AND OFFICE MANAGER at City of Fort Wayne - Community Development Corp. of Fort Wayne
Associate Deputy Director — Permanency (Regional) at Children, Youth & Families Department (CYFD)Associate Deputy Director — Permanency (Regional) at Children, Youth & Families Department (CYFD)