Denise Acosta
Pomona
Summary
Specialist Denise Acosta has demonstrated proficiency in establishing Document Control Management and Project Controls for 4 years. Dot and Non-Dot projects are developing and updating EDMS systems, managing subcontractors, and documentation. She excels in providing administrative support to Project Superintendents, delivering leadership and training to project staff and engineers, and serving as a Document Controls Specialist for over 12 years. Denise's expertise extends to overseeing the planning, environmental clearance, design, and construction of projects on the state highway system, adhering to the California Department of Transportation (Caltrans) oversight and following Caltrans' standards and procedures. She has successfully managed projects on commuter and freight rail lines under the Federal Transit Administration (FTA), and Oil and Gas, AT&T, Edison Grid, and Badging Systems for Southern oversight. Denise actively contributes to the development and maintenance of performance measurement using EDMS. She is committed to researching and implementing best business practices, further enhancing her capabilities in the dynamic field of her career.
Overview
14
14
years of professional experience
Work History
Bookkeeper & Professional Consultant
Self Employed
Pomona
10.2023 - Current
- Managed client accounts and maintained accurate financial records.
- Processed invoices and payments using accounting software.
- Maintained and reconciled general ledger accounts.
- Reconciled bank statements with client transactions monthly.
- Prepared financial reports for clients ensuring clarity and accuracy.
- Communicated with clients to resolve billing inquiries promptly.
- Prepared financial statements, including balance sheets, income statements, and statement of cash flows.
- Assisted clients in budgeting and managing cash flow effectively.
- Processed accounts payable and receivable transactions.
- Performed basic accounting and bookkeeping services to manage business operations.
- Conducted monthly bank reconciliations.
- Ensured accuracy in all accounting entries and records.
SR. Assisting Project Manager /Senior Document Controller
Worley
Monrovia
07.2023 - 10.2023
- Led project planning and scheduling for various engineering initiatives.
- Coordinated cross-functional teams to ensure project alignment and communication.
- Managed project budgets and resource allocation for optimal efficiency.
- Facilitated client meetings to gather requirements and provide updates.
- Implemented risk management strategies to minimize potential issues.
- Monitored project progress and identified areas for improvement.
- Maintained records of all documents related to each project including specifications, change orders, invoices.
- Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.
- Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.
- Made changes to project scope and cost and implemented most effective change management processes to keep project up-to-date.
- Ensured compliance with applicable laws, regulations, policies and procedures throughout the life cycle of each project.
- Generated and tracked change orders and other contractual modifications affecting budget and schedule.
- Trained new team members on document control procedures and software tools.
- Coordinated with stakeholders to gather necessary documentation for submissions.
- Monitored due dates for drawings, specifications and technical manuals.
- Uploaded documents to control sites, tracked transmittals and coordinated revisions.
Senior Document Controller
Riverside County Transportation Department
Riverside
01.2023 - 06.2023
- Managed document control processes for transportation projects within county guidelines.
- Coordinated document reviews and approvals with project stakeholders and teams.
- Maintained electronic filing systems for easy access to project documentation.
- Implemented version control protocols to ensure document accuracy and consistency.
- Trained team members on document management software and best practices.
- Assisted in developing standard operating procedures for document handling processes.
- Monitored compliance with state regulations regarding transportation documentation.
- Facilitated communication between departments to streamline project documentation flow.
- Provided guidance on best practices related to document management systems.
- Conducted training sessions for new staff members on document control practices and procedures.
- Identified potential problems within the workflow process related to document management systems and proposed solutions accordingly.
- Analyzed user feedback received from internal teams regarding issues encountered while using the document control system.
- Reviewed, updated and maintained document control system to ensure accuracy of documents.
- Maintained confidentiality of sensitive information contained in controlled documents.
- Issued notifications regarding changes made in controlled documents or other relevant information.
- Prepared reports summarizing current status of various projects based on their documentation progress.
- Ensured that all documents are properly labeled and stored according to established standards.
- Developed procedures for document control processes including storage, archiving, retrieval and distribution.
- Performed periodic audits on existing document control systems to identify areas for improvement.
- Assisted project team members with the preparation of project documentation as required.
- Provided support to internal teams regarding document control policies and procedures.
- Monitored changes and updates in documents to ensure compliance with company regulations.
- Liaised with external stakeholders such as vendors, suppliers, contractors, to obtain necessary documentation.
- Resolved conflicts between different versions of documents by determining which version is most accurate.
- Verified, tracked and reported on document control activities in order to meet deadlines.
- Managed document processes through scanning, filing and transmitting while following all standard procedures.
- Submitted project documentation to management for approval, transmitting approved documents to customer.
- Reviewed array of different types of documents, including drawings, spec sheets, and blueprints to maintain accuracy.
- Utilized imaging systems to store records into remote storage.
Project Controls Specialist /SR. Assisting Project Manager /Document Control Specialist
Electrical Consultants
Ontario
06.2022 - 11.2022
- Coordinated project schedules to ensure timely completion of electrical consulting tasks.
- Analyzed project data to identify potential risks and recommend mitigation strategies.
- Assisted in developing budget forecasts for various electrical engineering projects.
- Collaborated with team members to implement efficient project control processes.
- Prepared regular reports detailing project status and resource allocation updates.
- Monitored compliance with industry regulations and safety standards during projects.
- Facilitated communication between stakeholders to streamline project execution efforts.
- Utilized project management software to track progress and manage documentation effectively.
- Coordinated work schedules, project plans, payments and other core details with subcontractors.
- Developed and maintained project cost control systems for tracking actual costs against budgets.
- Utilized change control procedures to track any changes made during the course of a project's life cycle.
- Conducted periodic audits of existing processes related to cost controls and make recommendations for improvement when necessary.
- Provided guidance on proper use of financial tools such as earned value analysis, variance analysis.
- Evaluated changes in scope or resources needed for a particular project and recommended appropriate actions to be taken.
- Created risk registers and identified potential risks associated with projects and developed strategies to mitigate those risks.
- Identified discrepancies between budgeted and actual costs, prepared reports on variances, and proposed corrective actions to management.
- Developed processes to improve the accuracy of forecasting techniques used in estimating project costs.
- Ensured that all invoices were properly processed through accounting software programs before being sent out for payment.
- Analyzed earned value performance metrics to ensure that the project was meeting its goals within the established timeline.
Project Coordinator
Southern California Edison
Pomona
01.2022 - 04.2022
- Coordinated project timelines and schedules for various initiatives.
- Assisted teams in preparing project documentation and reports.
- Communicated project updates to stakeholders and team members.
- Organized meetings to discuss project progress and challenges.
- Managed project resources and allocated tasks effectively.
- Supported budget tracking and expense management activities.
- Collaborated with cross-functional teams to ensure alignment on objectives.
- Coordinated with internal departments as well as external vendors to ensure successful completion of tasks.
- Generated weekly, monthly, quarterly reports summarizing key performance indicators.
- Assessed, monitored and reported on work progression.
- Provided direction, guidance and support to team members throughout the duration of projects.
- Developed and implemented project plans, established timelines, tracked progress and ensured deadlines were met.
- Maintained a detailed database of project information including budgeting, resources and deliverables.
- Liaised between departments, vendors and clients to monitor project expenses.
- Managed communication channels between various teams involved in the execution of complex projects.
- Established and maintained quality performance metrics to meet objectives.
- Developed and implemented project tracker or calendar to meet and maintain standards.
- Collaborated with internal teams to develop project solutions resulting in on-time execution.
- Created and maintained project documentation to drive transparency with stakeholders.
- Collaborated with senior leadership on strategic planning initiatives related to future projects.
- Troubleshot and resolved non-technical issues using support documentation and training.
- Analyzed data related to projects in order to identify areas for improvement or optimization opportunities.
- Prioritized needs and delegated assignments to simultaneously handle multiple projects.
- Monitored performance metrics such as cost, timeline, quality control and customer satisfaction levels.
- Allocated resources and materials to respective departments to accommodate needs.
- Resolved conflicts among team members by providing creative solutions that addressed all parties' needs.
- Drove communication within high-performance, cross-functional organization to meet aggressive goals.
- Used control tools to update and monitor project schedules.
- Conducted risk assessments and identified potential issues that could affect project success.
Risk Financial Coordinator
Pacific Dental Services National Support Center
Irvine
09.2021 - 01.2022
- Coordinated financial transactions for multiple dental service locations.
- Managed vendor contracts and ensured compliance with company policies.
- Analyzed expense reports to identify discrepancies and resolve issues.
- Assisted in the preparation of annual budgets and forecasts.
- Streamlined invoicing processes to improve efficiency across departments.
- Collaborated with team members to ensure accurate financial reporting.
- Maintained financial records and ensured data integrity within systems.
- Provided support during audits by preparing necessary documentation and reports.
- Reconciled bank accounts on a monthly basis.
- Sent treatment claims to insurance carriers on same day that patients received care.
- Resolved discrepancies between vendor invoices and purchase orders.
- Compiled, analyzed, and reported monthly financial data to senior management.
- Developed detailed spreadsheets for tracking expenses.
- Maintained compliance with internal policies and external regulations.
- Prepared month-end closing entries in the general ledger.
- Effectively communicated answers regarding billing, treatment and scheduling by phone and in-person.
- Reviewed financial documents such as invoices, purchase orders, and contracts. Handling sensitive info, mostly through calls and emails.
- Assisted with work in Pacific Dental's insurance space. Doing calculations on anyone who needs to quarantine. They have a formula for this, specifically.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Discussed job performance problems with employees, identifying causes and issues to find solutions.
Project Coordinator / Document Control
Cordoba Corporation
Santa Ana
11.2019 - 05.2020
- Coordinated project schedules and timelines for energy efficiency initiatives.
- Facilitated communication between cross-functional teams and stakeholders.
- Managed project documentation using Microsoft Project and SharePoint systems.
- Supported resource allocation to ensure timely project delivery across departments.
- Organized stakeholder meetings to discuss project updates and address concerns.
- Assisted in preparing reports for regulatory compliance and internal audits.
- Collaborated with team members to identify process improvements and best practices.
- Coordinated with internal departments as well as external vendors to ensure successful completion of tasks.
- Tracked project milestones and ensured adherence to established guidelines.
- Generated weekly, monthly, quarterly reports summarizing key performance indicators.
- Provided direction, guidance and support to team members throughout the duration of projects.
- Performed regular reviews of project documentation and communicated results with relevant personnel.
- Coordinated with department leads to identify and outline solutions to client-specified challenges.
- Developed and implemented project plans, established timelines, tracked progress and ensured deadlines were met.
- Assessed, monitored and reported on work progression.
- Maintained a detailed database of project information including budgeting, resources and deliverables.
- Developed and implemented project tracker or calendar to meet and maintain standards.
- Liaised between departments, vendors and clients to monitor project expenses.
- Monitored performance metrics such as cost, timeline, quality control and customer satisfaction levels.
- Troubleshot and resolved non-technical issues using support documentation and training.
- Drove communication within high-performance, cross-functional organization to meet aggressive goals.
- Produced thorough, accurate and timely reports of project activities.
- Submitted budget estimates, progress reports and cost tracking reports.
Document Control Lead
Marathon Petroleum Corp
La Palma
01.2016 - 01.2019
- Maintained accurate document control systems for engineering and operational documents.
- Processed and organized incoming and outgoing project documentation promptly.
- Coordinated document reviews and approvals among cross-functional teams effectively.
- Assisted in implementing document management policies and procedures consistently.
- Developed training materials for new staff on document control processes efficiently.
- Ensured compliance with regulatory requirements in documentation practices regularly.
- Reviewed incoming materials against established specifications prior to accepting them into inventory or forwarding them to next process step.
- Ensured compliance with applicable regulations and standards related to document control processes.
- Created and maintained filing systems for easy retrieval of documents.
- Prepared shipping documentation for outgoing orders, ensuring accuracy in terms of item numbers, quantities.
- Inputted data into spreadsheets for tracking purposes, including metrics such as number of documents received, approved, rejected.
- Provided administrative support in preparation of documentation packages.
- Monitored expiration dates of controlled documents, providing timely notifications when renewals were due.
- Developed procedures and strategies to improve overall efficiency in the document control department.
- Maintained document control database, ensuring files are up-to-date and organized.
- Verified that all changes made in the document control system were properly documented.
- Responded promptly to customer inquiries regarding document status.
- Distributed documents to appropriate personnel for review and approval.
- Maintained relationships with vendors to ensure timely delivery of requested materials.
- Generated labels for all new controlled documents according to company requirements.
- Coordinated with internal departments regarding any discrepancies found in records.
- Managed document processes through scanning, filing and transmitting while following all standard procedures.
- Identified errors and suggested appropriate edits.
- Utilized document control database system to allow for better tracking and revision identification.
- Reviewed array of different types of documents, including drawings, spec sheets, and blueprints to maintain accuracy.
- Reviewed and verified project documents for completeness, format and compliance with contract requirements.
- Evaluated various forms of documentation and reports for accuracy and completeness, identified deficiencies and advised on appropriate corrective measures to improve information details or processes.
- Delivered detailed project management control documents for key project oversight.
- Performed file backup to properly store and archive electronic registers.
- Provided detailed project management control documents for oversight of key projects.
- Led project team meetings to obtain expected schedule for all pending documents.
- Reviewed contracts to determine documentation required for each phase of project.
Business Analyst /Project Coordinator /Project Controls Specialist /SR. Assisting Project Manager /Document Control Specialist
Southern California Edison
Baldwin Park
01.2015 - 01.2016
- Analyzed business processes to identify areas for improvement and efficiency.
- Collaborated with stakeholders to gather and document requirements for projects.
- Analyzed existing systems and processes to identify areas of improvement.
- Prepared documentation summarizing findings from stakeholder meetings and workshops.
- Created process maps to visualize workflows and enhance understanding among teams.
- Monitored project timelines and budgets by tracking milestones, deliverables, tasks.
- Delivered timely support by tracking issues and communicating resolutions to end users.
- Managed requirements traceability information and tracked requirements status throughout the project.
- Defined business requirements and reported them back to stakeholders.
- Developed and implemented data analyses, data collection systems, and other strategies that optimized statistical efficiency and quality.
- Gathered and organized data to analyze current industry trends.
- Created or reviewed technical design documentation to drive accuracy of reporting solutions.
- Managed diverse projects for data capture, storage and forecast analysis.
- Maintained a detailed database of project information including budgeting, resources and deliverables.
Document Control
Bechtel At&T
01.2012 - 01.2015
- Assisted in preparing responses for inquiries related to document control practices from customers or suppliers.
- Created and distributed reports related to document control activities.
- Developed processes for tracking and monitoring document control activities.
- Researched industry trends related to document control methods and technologies.
- Identified areas where process improvements could be made to improve efficiency and effectiveness of document control procedures.
- Managed document control processes including maintaining version control of documents and ensuring accuracy of content.
- Created and maintained document control systems for tracking, organizing, storing, and retrieving documents.
- Analyzed existing workflow processes related to document control operations and identified opportunities for improvement.
- Reviewed, updated and maintained document control system to ensure accuracy of documents.
- Implemented new document control systems designed to improve workflow efficiency within the organization.
- Prepared summaries of key findings from internal audit reviews concerning document control operations.
- Adhered to established policies and procedures regarding document control processes.
- Maintained document control database and tracked project documents.
- Interacted with stakeholders at various levels within the organization regarding document control matters.
- Assisted in developing new systems for document control operations across multiple departments.
- Managed document control system to track revisions and maintain version control of all published material.
- Managed document control process to ensure accuracy and compliance with applicable regulations.
- Reviewed existing document control system and implemented changes as needed to improve efficiency.
- Provided guidance to staff regarding document control processes, policies, and procedures.
- Analyzed data from various sources in order to determine trends affecting document control activities.
- Scheduled meetings with stakeholders to discuss changes in document control requirements.
- Ensured compliance with applicable laws and regulations related to document control processes.
- Maintained database of document control activities including archiving, scanning, tracking, distribution.
- Developed procedures and protocols for document control processes.
- Provided guidance on document control requirements to project teams.
- Maintained document control database to ensure accuracy and completeness of documents.
- Reviewed documents and updated document control systems with new revisions.
- Scanned incoming documents into electronic format for storage in the document control system.
- Conducted periodic audits of document control systems to ensure compliance with established policies and procedures.
- Developed and implemented procedures for document control activities, such as version control, distribution, archiving, and retrieval.
- Monitored updates in laws, regulations, or industry standards that impacted document control processes.
Education
Certificate of Technical Studies - P6 Primavera Advance
AAA Institute
Van Nuys, CA07-2025
GED -
Bassett Adult School
La Puente, CA04-2011
Diploma - Financial Record Processor
Premiere Career College
Baldwin Park, CA09-2004
Skills
- Project management
- Financial reporting
- Document control
- Software training
- Risk assessment
- Client communication
Timeline
Bookkeeper & Professional Consultant
Self Employed
10.2023 - Current
SR. Assisting Project Manager /Senior Document Controller
Worley
07.2023 - 10.2023
Senior Document Controller
Riverside County Transportation Department
01.2023 - 06.2023
Project Controls Specialist /SR. Assisting Project Manager /Document Control Specialist
Electrical Consultants
06.2022 - 11.2022
Project Coordinator
Southern California Edison
01.2022 - 04.2022
Risk Financial Coordinator
Pacific Dental Services National Support Center
09.2021 - 01.2022
Project Coordinator / Document Control
Cordoba Corporation
11.2019 - 05.2020
Document Control Lead
Marathon Petroleum Corp
01.2016 - 01.2019
Business Analyst /Project Coordinator /Project Controls Specialist /SR. Assisting Project Manager /Document Control Specialist
Southern California Edison
01.2015 - 01.2016
Document Control
Bechtel At&T
01.2012 - 01.2015
Certificate of Technical Studies - P6 Primavera Advance
AAA Institute
GED -
Bassett Adult School
Diploma - Financial Record Processor
Premiere Career College