Summary
Overview
Work History
Education
Skills
Timeline
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Denise Adame

Lubbock,TX

Summary

Multi-tasking Supervisor well-known for creating positive environments where employees can thrive and succeed. Detailed and quick-paced and a true team player. Pursuing a new sales-driven role where hard work and dedication will be highly valued.

Overview

10
10
years of professional experience

Work History

Operations Specialist

Bed Bath And Beyond
Lubbock, Texas
08.2018 - Current
  • Providing great customer service support by offering wide variety of home furnishings, housewares, and linens.
  • Placing online orders for customers in stores to satisfy their needs.
  • Printing registries for guests.
  • Offering Beyond plus memberships to customers to meet daily forecasts.
  • Processing freight to floor on daily basis including receiving inventory.
  • Performing down stock from window displays to replenish department shelves.
  • Placing overstock in appropriate stock rooms using POG method for inventory location.
  • Replenishing shelves based on previous day sales.
  • Assist department managers with creating displays, markdown reports, pricing, signage, and pick to order reports.
  • Process inventory damage reports.
  • Collected/Delivered BOPIS and Curbside orders in prompt manner.
  • Organizing and maintaining stockrooms on daily basis.
  • Interacting with customers at point of sale.
  • Top sales associate through online orders

Assistant Manager

Tuesday Morning
Lubbock, TX
10.2015 - 06.2018
  • Driving sales by creating sales generating environment through implementation of all corporate sales directives.
  • Provide on-going coaching and feedback, setting clear expectations and leading by example.
  • Setting vision and direction for store, sharing information to align teams to delegate and execute all tasks on daily basis.
  • Creating and building visual displays, stocking and assist in merchandising throughout store.
  • Responsible for opening and closing procedures.
  • Handle customer concerns professionally and respectfully.
  • Process all sales in Point of sale systems and handle monetary transactions accurately and efficiently.
  • Accountable for interviewing, recruiting, and training all store employees.
  • Maintain and oversee accuracy of record keeping including cash handling, sale and refund receipts, and attendance records.

Operations Specialist

JCPenney
Lubbock, TX
08.2017 - 12.2017
    • Answered customer questions regarding store merchandise, department information and pricing.
    • Organized merchandise racks by size, style, and color.
    • Completed stock orders and managed inventory levels.
    • Responsible for pricing, department signage and mark downs.

Operations Manager

Tiki Ice Bar
Lubbock, TX
01.2014 - 11.2016
  • Responsible for inventory management, profit loss reporting, customer relations and event coordination.
  • Preparation of product while practicing safe handling for immediate sell and consumption.

Education

Medical Billing And Coding

Texas Tech University
Lubbock, TX
09.2021

Medical Administrative Assistant

Penn Foster Career School
Scranton, PA
03.2017

Certified Pharmacy Technician

Penn Foster College
Scranton, PA
03.2012

Skills

  • Ability to learn quickly and adapt to change
  • Energetic work attitude
  • Customer service oriented
  • Skilled problem solver
  • Staff training and development
  • Strong attention to detail
  • Goal oriented
  • Merchandising skills
  • Excellent communication skills
  • Superior organization ability
  • Motivated team player

Timeline

Operations Specialist

Bed Bath And Beyond
08.2018 - Current

Operations Specialist

JCPenney
08.2017 - 12.2017

Assistant Manager

Tuesday Morning
10.2015 - 06.2018

Operations Manager

Tiki Ice Bar
01.2014 - 11.2016

Medical Billing And Coding

Texas Tech University

Medical Administrative Assistant

Penn Foster Career School

Certified Pharmacy Technician

Penn Foster College

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Denise Adame