Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Denise Alexander

Buena,NJ

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Motivated professional with extensive experience in customer service, sales and administrative tasks. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through [Number] years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.

Overview

10
10
years of professional experience

Work History

Administrative Assistant, to the Director

Greentree School
06.2006 - 01.2010


  • Enhanced director''s productivity by managing schedules and coordinating meetings
  • Improved communication within the department through timely distribution of meeting agendas, minutes, and reports.
  • Supported the successful execution of projects by tracking progress, maintaining clear documentation, and reporting updates to the director.
  • kept files current and also handled expense reports for the clinicians in the wraparound program. I might add that this was a school for special needs children.

Administrative Assistant

Mishkan Shalom
08.2003 - 06.2006
  • Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
  • Supported dire tor and religious school teachers in class preparations and events as needed
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Administrative Assistant

Cliveden Of The National Trust
03.2000 - 08.2003
  • Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Contributed to cost reduction efforts by identifying opportunities for process improvements and negotiating vendor contracts.
  • Facilitated collaboration within the team by organizing regular meetings, maintaining meeting minutes, and tracking project progress.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.q
  • Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
  • Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
  • Developed comprehensive reports for management by collecting data from various sources, analyzing trends, and presenting actionable insights.
  • Maintained up-to-date knowledge of industry best practices and office software updates to maximize efficiency in administrative tasks.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Scheduled office meetings and client appointments for staff teams.
  • Executed record filing system to improve document organization and management.
  • Created and maintained databases to track and record customer data.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.

Education

No Degree - Computer, Science And Programming

Montgomery County Community College
Blue Bell, Pennsylvania
01.1994

Skills

  • Interpersonal Relations
  • Presentation Creation
  • Research Abilities
  • Budget Tracking
  • Strong Organization
  • Process improvement
  • Resource allocation
  • Team collaboration
  • Presentation Design
  • Information Security
  • Workflow Optimization
  • Proposal Writing
  • Quality Assurance
  • Reception Oversight
  • Document Control
  • Minute Taking
  • Meeting Planning
  • Report Writing
  • Research
  • Imanage
  • Recruiting
  • Insurance Processing
  • Paperwork Drafting
  • Training and Coaching
  • Labor Relations
  • Document Conversion
  • Record Preparation
  • Physician Billing
  • AP/AR Proficiency
  • Meticulous Attention to Detail
  • Contract Agreement Preparation
  • Spreadsheet Development
  • Documentation and Control
  • Attendance Record Management
  • Internal Communications
  • Document Retrieval
  • Project Management
  • Conflict Mediation
  • Office Management
  • Product Branding
  • Customer and Client Relations
  • Process Optimization
  • Customer Relations
  • Multi-Line Phone Proficiency
  • Records Management Systems
  • Medical Bill Auditing
  • Performance Improvement
  • Reading Comprehension
  • Videoconference Preparation
  • Customer Service
  • Dental Terminology Knowledge

Additional Information

In the past, I was a volunteer at the Exton library in Exton Pennsylvania. I did that for a year in that capacity I logged in returned books and filed them back in their proper position on the racks, and also work the desk, checking out books and rechecking in books as they were returned.

another volunteer job I had for seven years was at channel 6 ABC News in Bala-Cynwyd, Pennsylvania. That was a voluntary position in the troubleshooters, headed up by Nydia Han. That position ended when the Covid epidemic started and in the meantime, I moved to South Jersey so I did not go back to that position. In that position, we worked phones and helped people with their personal problems or somewhere financial somewhere housing some insurance it varied it was a very rewarding volunteer position

Timeline

Administrative Assistant, to the Director

Greentree School
06.2006 - 01.2010

Administrative Assistant

Mishkan Shalom
08.2003 - 06.2006

Administrative Assistant

Cliveden Of The National Trust
03.2000 - 08.2003

No Degree - Computer, Science And Programming

Montgomery County Community College

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Denise Alexander