Denise Alvarado
Brooklyn,NY
Summary
Results-oriented software engineer with 3 years of experience specializing in full-stack development. Skilled in a wide range of programming languages including Java, Python, and JavaScript. Experienced in modern web frameworks such as ASP.Net Core and Spring Boot. Proven track record in designing and implementing scalable and maintainable software solutions. Extensive background in database management, RESTful API development, and cloud technologies like AWS.
Overview
16
16
years of professional experience
Work History
Software Engineer
Coast to Coast Temporary Services, Inc.
2019.05 - Current
- Managed the successful integration of Agile methodologies within a five-engineer team, leading to a 20% improvement in project efficiency.
- Implemented regular review sessions that enhanced overall code quality and standards compliance by 30%.
- Evaluated new technologies and tools to enhance development processes.
- Created robust microservices structure to enhance application performance, achieving a 40% reduction in response time.
- Directed development efforts of six-member team to create innovative financial management software.
- Implemented a cutting-edge software enhancement enhancing user participation by 30%.
- Designed and managed cloud infrastructure for Company X across multiple microservices.
Computer Specialist/Technical Support Specialist
Valley Temps
2012.12 - 2019.05
- Managed a team of 5 support technicians to address customer support tickets, resolving over 1,500 issues per month with a 97% customer satisfaction rating.
- Led the deployment of a new company-wide VoIP system that reduced communication costs by 40% while increasing reliability and uptime.
- Implemented patch management protocols for over 500 workstations, resulting in a 30% reduction in downtime and achieving 99.9% compliance within 3 months.
- Led the migration of company data to a cloud-based storage system, achieving a 20% increase in data retrieval efficiency within 3 months by optimizing data access protocols.
- Facilitated engaging training sessions for over 200 staff on cybersecurity best practices, leading to a 50% reduction in user-related security incidents within 6 months.
- Evaluated and proposed strategic IT infrastructure upgrades, resulting in a 15% productivity boost within 3 months by aligning technology with business needs.
Network Administrator
Nassau Community College I.T Dept
2009.09 - 2012.12
- Streamlined network infrastructure management, enhancing system reliability by 30% through proactive monitoring and maintenance within 6 months.
- Executed network domain management and server administration, enhancing system performance and reliability across multiple platforms within 6 months.
- Orchestrated a seamless migration of 200+ network devices to a cloud-based environment, improving overall data throughput by 30%.
Education
A.A.S - Computer Information Systems
Nassau Community College
NYSkills
- Cloud computing
- Cloud architecture
- AWS
- Azure
- Google Cloud Platform
- Terraform
- Operating systems
- Data Structures
- Software testing
- Agile Development
- Software Debugging
- Java
- Python
- JavaScript
- SQL server
- Kubernetes
Timeline
Software Engineer
Coast to Coast Temporary Services, Inc.
2019.05 - Current
Computer Specialist/Technical Support Specialist
Valley Temps
2012.12 - 2019.05
Network Administrator
Nassau Community College I.T Dept
2009.09 - 2012.12
A.A.S - Computer Information Systems
Nassau Community College