Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Denise Aly

Vineland,NJ

Summary

Owner Operator with over 20 years of experience in transforming courier services through strategic expansion and operational excellence. Recognized for visionary leadership that increased delivery routes from 1 to 25, earning the prestigious FedEx Excellence award. Eager to apply extensive skills in logistics, HR management, and operations to drive innovative solutions in the banking sector.

Experienced with property sales and client relationship management, ensuring smooth transactions from start to finish. Utilizes market analysis and strategic negotiation to meet client goals. Track record of achieving high client satisfaction through clear communication and personalized service.

Real estate professional with comprehensive understanding of property markets and client needs. Known for effectively navigating complex transactions and fostering strong client relationships. Committed to team collaboration and delivering results, adapting swiftly to evolving market conditions. Proficient in market analysis, property valuation, and negotiation.

Overview

20
20
years of professional experience

Work History

Real Estate Agent

Keller Williams
05.2020 - Current
  • - Managed property listings and interactions, maintaining high satisfaction rates.
  • - Conducted market analysis and guided clients in decision-making processes.
  • - Handled issues promptly, fostering strong client relations.
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Developed and maintained relationships with clients through networking, postcards, and cold calling.

Owner Operator

S Aly Corporation
01.2005 - 12.2020
  • - Expanded courier service from 1 to 25 routes, enhancing operational efficiency.
  • - Oversaw HR, operations, and finances, ensuring sustainability across key business functions.
  • - Optimized budgets for fleet expansion, aligning with delivery volume.
  • - Achieved FedEx Excellence Award; used as a standard for subcontracting services.
  • - Ensured 99.7%+ service efficiency with budget constraints.
  • - Directed daily route management, scheduling, compliance, and employee productivity.
  • - Conducted safety checks, tracked maintenance, and minimized operational risk.

Operations Manager

AOP Incorporated
01.2016 - 10.2018
  • - Managed daily operations: package distribution, truck maintenance, safety checks, driver allocation, and customer service.
  • - Maintained 99.7%+ service metric while staying within labor and operations budgets.
  • - Supervised driving records and vehicle compliance documentation.

Hiring Coordinator

RMS Delivery
09.2017 - 12.2017
  • - Managed hiring processes and coordinated employees across subcontractors.
  • - Collaborated with FedEx on background checks and compliance screenings.
  • - Developed recruitment strategies with local employment agencies and training programs.
  • Devised hiring and recruitment policies for 75+ employee company.
  • Created detailed job descriptions that accurately reflected position requirements and expectations, attracting well-suited applicants.
  • Developed strong relationships with external partners such as staffing agencies, colleges, and professional associations to increase candidate reach.

Education

Associate of Applied Science -

Queens College
Flushing, NY
06.1992

Skills

  • Operations Management, HR Management, Budget Management, Fleet Management, Logistics, Training, Recruitment, Compliance, Safety, Customer Service
  • Strong organizational skills
  • Excellent teamwork
  • Highly professional
  • Negotiation
  • Client-oriented
  • Financial planning
  • Honest and ethical
  • Real estate license
  • Real estate software

Additional Information

  • - Established a subcontracting courier service with FedEx Home Delivery.
  • - Scaled from one delivery route to 25 in under a decade.
  • - Managed business strategy, route planning, and financial oversight.
  • - Led payroll, HR, maintenance, and hiring strategies for new drivers.

Timeline

Real Estate Agent

Keller Williams
05.2020 - Current

Hiring Coordinator

RMS Delivery
09.2017 - 12.2017

Operations Manager

AOP Incorporated
01.2016 - 10.2018

Owner Operator

S Aly Corporation
01.2005 - 12.2020

Associate of Applied Science -

Queens College

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