Denise Antignani Webb

Lead the execution of human resources, scheduling, payroll, and cash office

• Evaluate, interview and onboard best fit candidates for open roles and teams
• Improved employee satisfaction by implementing targeted HR policies and practices.
• Successfully managed talent acquisition initiatives, meeting staffing needs proactively
• Provide updates on HR policy changes to employees to satisfy compliance and state laws.
• Promote diversity and inclusion through policy, training, and ongoing awareness initiative
• Process daily Cash Office functions; deposits, spif, change orders and maintaining accuracy and accountability of cash vault and registers
• Work with store executives ensuring timely schedule is provided to associate
• Prepare, process and ensure accurate payroll meets weekly deadlines

Partner with General Manager Managing Store Operations

• Drive profitable sales growth hiring, training, coaching, leading and engaging associates in exceptional customer service
• Maximize sales and service ensuring staff is scheduled appropriately
• Create and monitor store's open requisitions; screen, interview, onboard and train new hires
• Maintains training, ongoing cross training and certifications
• Prepare and administer quarterly/annual associate appraisals
• Monitor timecards daily ensuring budgets and metrics are met. Approve and close payroll
• Open/Close Cash Office balancing floor tils, safe and vault. Prepare daily deposits

Partnered with Store Manager managing the operations of the store

• Drive exceptional customer service and shopping experience through leadership and coaching
• Responsible for benefit administration and evaluation process.
• Interview,, hire, train and supervise ongoing performance of associates
• Create & manage store schedule and payroll
• Maintain and execute quarterly performance reviews
• Administer associate correctives
• Ensure compliance of all company and store policies and procedures are upheld
• Receive and process merchandise accurately and efficiently
• Merchandise sales floor according to company standards and visuals

Motivate and drive associates ensuring exceptional sales and customer service maximizing goals

• Planned and directed staff training and performance evaluations.
• Coached over 50 employees in successful selling methods and encouraged cross-selling to drive revenue.
• Facilitated smooth communication between departments, enhancing overall company efficiency in meeting client needs.
• Maintained high-performing sales team by recruiting top talent and retaining motivated employees through ongoing development opportunities.
• Collaborate sales strategies and promotional plans with Store Manager driving sales and exceeding goals.
• Enhanced customer satisfaction levels by consistently monitoring team performance and providing constructive feedback.
• Recruited, interviewed and hired individuals adding value, dedication and knowledge to sales team.
• Reduced customer complaints by addressing issues promptly, coaching and implementing corrective measures if necessary