Summary
Overview
Work History
Education
Skills
Timeline
Denise Aucoin

Denise Aucoin

Broomfield,CO

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

4
4
years of professional experience

Work History

Hot Shot Truck Driver

Fresh Kiwi
Denver, CO
06.2019 - Current
  • Transported goods to and from specified destinations in accordance with delivery schedules.
  • Checked vehicle for mechanical items and safety issues, maintained logs of working hours, monitored the vehicle's performance, and recorded any incidents.
  • Inspected truck before and after trips, ensuring all safety regulations were followed.
  • Loaded and unloaded cargo using forklifts or other material handling equipment.
  • Ensured deliveries were on time by following designated routes and adhering to traffic laws.
  • Maintained records such as vehicle logs, records of cargo, or billing statements in accordance with regulations.
  • Followed appropriate safety procedures for transporting hazardous materials when applicable.
  • Reported all accidents or violations to management immediately upon occurrence.
  • Verified load against shipping papers to ensure accuracy of shipment.
  • Performed daily pre-trip inspections on vehicles to ensure safe operation on the roadways.
  • Provided customer service by responding to inquiries about services offered or directions to destination locations.
  • Responded promptly to emergency situations including inclement weather conditions or traffic delays while remaining calm under pressure.
  • Kept up-to-date knowledge of changing roads, construction areas, traffic patterns, dangerous curves., in order to plan most efficient routes.
  • Adhered strictly to company policies concerning alcohol use while operating a commercial motor vehicle.
  • Managed personal driving time according to Hours of Service regulations.
  • Stayed informed regarding changes in transportation laws and regulations that could affect operations.
  • Participated in training sessions related to defensive driving techniques, new technologies used in trucks and trailers, accident prevention methods.
  • Complied with DOT requirements for background checks prior to operating a CMV.
  • Filled out paperwork accurately at each stop along route including bills of lading and trip sheets.
  • Contributed ideas for improving operational efficiency during team meetings or one-on-one conversations with supervisors.
  • Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
  • Inspected truck for defects and safe operating condition before, during and after trips.
  • Loaded, balanced and secured product to safely transport goods.
  • Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.
  • Logged driving hours and fuel usage data on time to keep reports current.
  • Read and interpreted maps to determine vehicle routes.
  • Maintained telephone and radio contact with supervisor to receive delivery instructions.
  • Delivered customer orders to homes and places of business within established time frames.
  • Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
  • Retained valid proof of insurance and registration in vehicles.
  • Provided top product shipment delivery quality control, eliminating downtime and maximizing revenue.
  • Utilized pallet jacks and forklifts to load and unload materials off trucks.
  • Used ropes and blocks to safely secure cargo for transport.
  • Completed transfers at hubs and final destinations to keep routes on schedule.
  • Conducted emergency roadside repairs, changed tires, replaced light bulbs and installed fuses and tire chains.
  • Maintained safe driving habits to protect property and general public on roadways.
  • Observed driving regulations and safety procedures, maintaining excellent safe driving record.
  • Worked well with dispatchers to communicate route and schedule changes.
  • Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Conducted daily DOT pre-trip inspections according to set checklist.
  • Performed pre- and post-trip safety and maintenance checks to mitigate hazards.
  • Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
  • Maintained vehicle logs, records of cargo, or billing statements in accordance with regulations
  • Obtained signatures needed to complete and process paperwork.
  • Planned efficient routes and adjusted strategies based on current weather and traffic information.
  • Inspected and maintained vehicle supplies and equipment to ensure vehicles remain in proper working condition.
  • Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
  • Managed unexpected emergencies and route changes with calm and professionalism.
  • Coordinated with dispatch to receive updates, communicate efficient routes and convey delays.
  • Implemented daily DOT pre-trip inspections to reduce risks or delivery delays.
  • Inspected vehicle and personally handled routine upkeep.
  • Maintained strict compliance with safety rules for passenger and driver protection.
  • Followed regular schedule of pickups for individual customers and groups.
  • Recorded expenses and maintained receipts.
  • Used pallet jack and forklift to load and unload products at distribution centers and route locations.
  • Processed shipment documents neatly and efficiently for each load.
  • Responded quickly to customer complaints and gathered pertinent information to make educated decisions for remediation.
  • Maintained ongoing communications with [Job title] in operations center to keep teammates informed.
  • Prepared detailed reports outlining trip, vehicle and passenger details.
  • Performed [Timeframe] inspections and completed vehicle repairs.
  • Reacted decisively and quickly to protect spoilage.
  • Increased inventory longevity, inspecting and repairing vehicles and emergency equipment to promote effective mechanical and safety usage.
  • Established relationships with agency representatives to complete towing jobs efficiently and according to procedures.
  • Aided senior leadership during executive decision-making process, generating daily logistics and productivity records.
  • Notified customers of potential late deliveries, which resulted in [Number]% decrease in calls to company support line.
  • Helped passengers feel comfortable by keeping pleasant temperatures and clean bus interiors.
  • Completed vehicle recoveries, private tows and involuntary retrievals in collaboration with businesses and police departments.
  • Managed on-time, under-budget tow truck service execution across region while partnering with local authorities and USPS.
  • Kept bus orderly with strong control over passenger behaviors.

Education

GED -

New Iberia Senior High School, New Iberia, LA
06.1992

Skills

  • Equipment Operation
  • Cargo Handling
  • Materials Transport
  • Document Management
  • Safe Driving
  • Load Security
  • Route Management
  • Route Planning
  • Trip Planning
  • Vehicle Maintenance
  • Inclement Weather Driving
  • Planning Ability
  • Lift up to [Number] Pounds
  • Vehicle Inspections
  • DOT Compliance
  • Logistics Planning
  • Dependable and Reliable
  • Efficient Trip Planner
  • Customer-Oriented
  • Courteous and Polite Demeanor
  • Clean MVR

Timeline

Hot Shot Truck Driver - Fresh Kiwi
06.2019 - Current
New Iberia Senior High School - GED,

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Denise Aucoin