DENISE AURECCHIONE
New City,New York
Summary
Hardworking employee with dedicated accounts receivable and collection skills. Familiar with generating invoices, handling payments and collecting past-due accounts with professional experience in credit, collections and cash applications. Excited to bring talent, leadership and in-depth knowledge of accounts receivable to a growing organization.
Overview
32
32
years of professional experience
Work History
Teachers Assistant
CLARKSTOWN EARLY LEARNING CENTER
Congers, NY
09.2014 - Current
- Ability to work separately and as part of a team
- Assisting lead teacher in providing a warm and promoting classroom environment
- Administer students’ arrival and departure
- Maintain positive relationship with students and parents
- Prepare instructional materials and classroom displays
- Keep teacher informed of requirements or problems of individual children
- Took part in staff development training programs
- Attending meetings and training to ensure best practice and the best education and care
- Maintain a neat and arranged classroom environment
- Effective listening and verbal communication skills
QUALITY ASSURANCE/INBOUND OUTBOUND SALES
BEE ALIVE
Valley Cottage, NY
09.2005 - 02.2008
- Monitored QA procedures for adherence by employees, notifying personnel of non-compliance issues.
- Contributed to business growth by confirming customer satisfaction with service and quality.
- Used quality monitoring data management systems to compile and track performance at team and individual levels.
- Prepared reports to communicate results of quality inspection activities to management.
- Managed high volumes of inbound and outbound calls in fast-paced environment to build, cultivate and establish lucrative client relationships.
- Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
- Coordinated topics with call center scripts to handle consumer questions, delivering appropriate answers.
- Offered one-on-one coaching and development for each team member consistently.
- Forwarded calls to management if outstanding issue required immediate resolution.
- Attended educational seminars and conferences to develop expertise and improve performance.
BUSINESS ASSISTANT SPECIALIST/PROJECT MANAGER
ROCKLAND ECONOMIC DEVELOPMENT CORPORATION
Pearl River, NY
05.1999 - 06.2001
- Responsible for ensuring that every business within the County is offered the opportunity for service including counseling businesses, providing financing, technical assistance, and marketing
- Specific Tasks Include:
- Developing ideas for marketing REDC programs and services
- Identifying new companies for visitation and counseling
- Site visits to local businesses to develop and expand the current economic base
- Participate in planning of and/or presenting at special events
- Procurement Technical Assistance Center (PTAC) Program: objective is to help businesses become more knowledgeable and competitive in the government marketplace including:
- Providing initial counseling to businesses and follow up counseling to clients
- Management of PTAC database and online services
- Organization and participation of local training conferences
- Outreach to promote program
- Work with businesses on vendor registration processes and procurement issues
- Compiling statistics and reports on a monthly, quarterly basis for federal reports
- Loan Programs: providing financial assistance to local businesses
- Administration and management
- Applicant counseling, analyzing business plans, financial statements, tax returns and cash flow projections
- Underwrite loan package including use of funds, business history, analysis of credit report, financial information and recommendation to loan committee
- Supervise loan closings, organize/participate in quarterly loan committee meetings
ASSISTANT CREDIT MANAGER
CLARINS-U.S.A
Orangeburg, New York
10.1996 - 04.1999
- Responsible for numerous accounts, monitoring of accounts, researching charge backs and other credit issues:
- Payment of invoices
- Releasing orders based on account status
- Adjustments to accounts receivable
- Cash application
- Generating quarterly reports to vendors regarding outstanding credit issues
- Special projects as required
- Managed reporting, documentation and recordkeeping requirements for department.
RETAIL SALES COORDINATOR
BNY FINANCIAL CORPORATION
08.1992 - 10.1996
- Gathering sales data monthly for all divisions
- Working with managers for the accuracy of retail figures on a timely basis
- Analyzation of the company’s products by dollars and pieces
- Monitoring of new products and all sell thru history
- Provide monthly sales reports to all levels of management
LOAN ADMINISTRATOR/ASSISTANT TREASURER
Bank of
New York
- Responsible for commercial finance and factoring accounts, the monitoring of such accounts and the analysis of accounts receivable and accounts payable aging’s
- Other responsibilities and expertise include:
- Loan Monitoring and Funds Availability
- Formulating spreadsheets, financial statements and cash/flow projections
- Interaction with all levels of management including account executives and their clients
- Updated system to organize office documentation, maximizing efficiency and increasing productivity.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
Education
Bachelor of Science Degree - Marketing
St. Thomas Aquinas College
05.1992
Skills
- Performance Monitoring
- Detail Oriented
- Regulatory Compliance
- Documentation and Reporting
- Team Collaboration
- Issue Resolution
- Verbal and Written Communication
- Staff Training
- Problem Solving
Timeline
Teachers Assistant
CLARKSTOWN EARLY LEARNING CENTER
09.2014 - Current
QUALITY ASSURANCE/INBOUND OUTBOUND SALES
BEE ALIVE
09.2005 - 02.2008
BUSINESS ASSISTANT SPECIALIST/PROJECT MANAGER
ROCKLAND ECONOMIC DEVELOPMENT CORPORATION
05.1999 - 06.2001
ASSISTANT CREDIT MANAGER
CLARINS-U.S.A
10.1996 - 04.1999
RETAIL SALES COORDINATOR
BNY FINANCIAL CORPORATION
08.1992 - 10.1996
LOAN ADMINISTRATOR/ASSISTANT TREASURER
Bank of
Bachelor of Science Degree - Marketing
St. Thomas Aquinas College
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