Denise Bard

• Coordinated with surgical offices to set up surgeries.
• Communicated by regularly updating all relevant parties on schedule changes or adjustments.
• Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
• Developed strong relationships with patients, ensuring a supportive experience throughout the surgical process.
• Arranged pre-operative appointments.
• Checked patients in and collected payments.
• Developed relationships with referring physicians offices, making strong communication that benefited both parties in coordinating patient care.
• Followed strict HIPPA regulations

• Completed patient registration processes, ensuring accurate data entry and compliance with healthcare regulations.
• Trained new staff on registration process.
• Followed strict HIPPA regulations.

Managed planning, scheduling, and coordination of outpatient procedures.

• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Registered and verified patient records before triage with most up-to-date information.
• Received and routed laboratory results to correct clinical staff members.
• Managed office processes by scheduling appointments, maintaining files and collecting payments.
• Followed strict HIPPA regulations.

• Managed planning, scheduling, and coordination of outpatient procedures.
• Arranged pre-operative and post-operative appointments for surgical patients.
• Verified insurance coverage and obtained pre-authorizations.
• Trained new staff on scheduling processes.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Served as a liaison between patients, families, clinicians, and hospital staff throughout the entire surgical process.
• Assisted surgeons in preparing for in office procedures, ensuring all necessary equipment and supplies were readily available.
• Managed office processes by scheduling appointments, maintaining files and collecting payments.
• Followed strict HIPPA regulations.