Highly motivated professional with extensive customer service and corporate administrative experience. Outgoing professional with track record of organization, efficiency and time management. Consistently recognized for performance and excellence in customer service.
Overview
53
53
years of professional experience
Work History
Sales Associate
Snowline Hospice Thrift Store
02.2025 - Current
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Performed cash, card, and check transactions to complete customer purchases.
Board and Entity Management Specialist
Bechtel
01.1973 - 03.2021
Delivered successful projects within deadlines through effective time management and resource allocation.
Facilitated regular team meetings focused on problem-solving discussions that led to practical solutions.
Coordinated with internal departments to streamline operations and improve overall company efficiency.
Optimized workflow efficiency through the introduction of innovative process improvements.
Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
Devised and implemented processes and procedures to streamline operations.
Helped meet changing demands by recommending improvements to business systems or procedures.
Education
High School Diploma -
Terra Nova High School
Pacifica, CA
06-1972
Skills
Task prioritization
Teamwork and collaboration
Time management
Problem-solving skills
Reliable and punctual
Professional demeanor
Organizational skills
Customer Service
Expert Event Planner
Energetic Self-Starter
Accomplishments
Coordinated and prepared resolutions for formal board actions
Coordinated drafting of MRs, TRs and retirement letters then reviewed, circulated for comments, and prepared final framed document.
Managed highly sensitive/confidential information
Prepared final meeting minutes, abstracts, memos and indexes for signature by company secretaries and distribution to the Board.
Maintained and proactively tracked and updated Committee charts
Obtain from Tax Dept. entity data required on tax related questions.
Assisted with management of entities (40% US, 60% non-US).
Coordinated with HR and Finance
Kept calendar of regularly scheduled events to ensure timely filings
Ownership and Maintenance of Entity Database
Ensured data was entered timely and kept current and resolved discrepancies quickly.
Timeline
Sales Associate
Snowline Hospice Thrift Store
02.2025 - Current
Board and Entity Management Specialist
Bechtel
01.1973 - 03.2021
High School Diploma -
Terra Nova High School
Safety
Works in a safe manner and reports potential hazards. Consistently aware of safety issues and takes appropriate actions to remedy potentially unsafe situations (e.g., acquiring proper ergonomic equipment). Requests ergo reviews/evaluations as needed. Works in a safe manner and reports potential hazards. Consistently aware of safety issues and takes appropriate actions to remedy potentially unsafe situations (e.g., acquiring proper ergonomic equipment). Requests ergo reviews/evaluations as needed.
Strengths
Well organized
Polished and very professional in her dealings with colleagues, clients, and senior management.
Proactive and thinks “outside the box”
Willingly takes on assignments outside her dedicated job responsibilities
Continually seeks learning opportunities
Communicates clearly with her manager, co-workers and colleagues, and asks for clarification as needed.
Meticulous and thorough
Strong team player
Exhibits patience and enthusiasm with trying new processes
Excellent multi-tasker
Provides solid work direction to CSO admin
Strong historical knowledge and provides helpful guidance on past and present practices