Summary
Overview
Work History
Education
Skills
Timeline
Generic

Denise Bentley

Rumford

Summary

Dynamic Cobra Account Manager with proven expertise at London Health Administrators, excelling in account management and client relations. Recognized for strong problem-solving abilities and effective teamwork, consistently delivering high-quality service and support in a fast-paced environment.

Overview

5
5
years of professional experience

Work History

Cobra Account Manager

Flores & Associates Insurance Services
01.2024 - Current

Notify eligible individuals, supervise enrollment, and handle premium payments in order to ensure compliance with COBRA regulations. A seamless transition and accurate coverage for COBRA participants can be ensured by working together with insurance companies and other stakeholders. Coordination with third-party administrators and other organizational departments, including payroll and human resources, is also essential for the efficient administration of COBRA benefits.

Cobra Account Manager

London Health Adminstrators
01.2023 - 01.2024

It is crucial to notify eligible individuals, supervise enrollment, and handle premium payments in order to ensure compliance with COBRA regulations. A seamless transition and accurate coverage for COBRA participants can be ensured by working together with insurance companies and other stakeholders. Coordination with third-party administrators and other organizational departments, including payroll and human resources, is also essential for the efficient administration of COBRA benefits.

Customer Service Representative

London Health Administrators
09.2020 - 01.2023

Demonstrated strong problem-solving skills by researching and delivering effective solutions to customer inquiries.

Possess comprehensive knowledge of health insurance plans, including HRAs, FSAs, and HSAs.

Maintained high standards of accuracy and promptness in managing customer-related tasks.

Education

New England Institute of Technology
East Greenwich, RI

Skills

  • Account management
  • Customer service
  • Teamwork and collaboration
  • Client relations
  • Goal oriented
  • Product training

Timeline

Cobra Account Manager

Flores & Associates Insurance Services
01.2024 - Current

Cobra Account Manager

London Health Adminstrators
01.2023 - 01.2024

Customer Service Representative

London Health Administrators
09.2020 - 01.2023

New England Institute of Technology