Denise Bethea Bullard
Graham,NC
Summary
Experienced Supervisor offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
23
23
years of professional experience
Work History
Supervisor
Verizon
05.2003 - 11.2025
- Analytical and Critical Thinking: Capability to address an issue through a logical, methodical, step-by-step process. Oversee daily operations and guarantee that Service Level Agreements are fulfilled accurately and on time. Set up indicators to assess the team's objectives and achievements.
- Accountability: Sets clear goals, objectives, expectations, and responsibilities and monitors the process, progress and results to hold self and others accountable for measurable actions and results.
- Coaching: Leads, cultivates, develops, inspires, and encourages team members to achieve the objectives of the organization while equipping the group for success.
- Conflict Management: Encourages healthy and productive conflict to produce the best possible solution while managing and resolving unhealthy conflicts and disagreements in a constructive manner.
- Building Collaborative Teams: Establishes effective and collaborative relationships to enhance team performance by recognizing and leveraging individual strengths, behaviors, and personalities to reach team objectives and ensure organizational success.
- Influential Communication: Fosters open communication, speaks truthfully and with one voice through clear and consistent messages, listens to others and values all opinions while acting in a respectful manner to influence an outcome, impact, or effect, and responds appropriately to concerns of others.
- Administrative: Monitor and report metrics to team members and management. Encouraged teamwork by swiftly addressing conflicts, celebrating diversity, and strengthening team cohesion and support. Input payroll details on a weekly basis and record absences in the system.
- Operational: Assess operational efficiencies and create new benchmarks. Collaborate effectively across the organization to identify and resolve issues proactively before they adversely affect our ability to meet Service Level Agreements.
- Managed conflict resolution among team members to maintain a positive work environment and productivity levels.
Education
Bachelor of Science - Business Administration
Walden University
Minneapolis, MN10-2012
Skills
- Google Office Suite
- Training and mentoring
- Goal oriented
- Attention to detail
- Complex Problem-solving
- Microsoft Word
- Microsoft Excel
- Time management
- Decision-making
- Staff management
Timeline
Supervisor
Verizon
05.2003 - 11.2025
Bachelor of Science - Business Administration
Walden University