Denise Blair
McDonough,GA
Summary
Proven caregiver and educator with a track record of enhancing patient comfort and student success at Edison Home Health Care and the New York City Board of Education. Specializes in compassionate caregiving and vital signs monitoring, improving patient and student well-being through attentive support and skilled housekeeping. Achieved a significant increase in patient satisfaction and student academic performance.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Home Health Care Provider
Edison Home Health Care
06.2022 - 06.2023
- Assisted patients with daily living activities, promoting independence and preserving dignity.
- Enhanced patient comfort by providing compassionate and attentive care.
- Completed household management tasks for clients within private home settings.
- Reminded patients to take medication as directed by physician.
- Provided assistance to clients by handling household cleaning duties, managing schedules, and transporting to and from medical appointments.
- Maintained a clean and safe environment for patients by adhering to infection control policies and performing routine housekeeping tasks as needed.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
Para Professiona/Assistant Teacher
New York City Board Of Education
09.2015 - 10.2021
- Supported student physical, mental, and social development using classroom games and activities.
- Supervised recess, lunch and daily student intake and dismissal.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.
- Developed strong rapport with students by demonstrating genuine care for their well-being and academic success.
- Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
- Oversaw classroom operations during teacher and parent meetings.
Patient Service Representative
The Institute For Family Health
11.2014 - 02.2015
- Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
- Verified insurance eligibility and coverage for patients.
- Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
- Filed and maintained patient records in accordance with HIPAA regulations.
- Provided exceptional customer service to patients, answering questions and addressing concerns.
- Improved patient satisfaction by providing exceptional customer service during check-in and check-out processes.
- Managed patient registration process, confirming data accuracy and completeness.
- Used Epicsoftware to schedule appointments.
- Maintained a well-organized front desk, contributing to a welcoming environment for patients and visitors.
- Handled customer service inquiries in person, via telephone and through email.
- Assisted patients in filling out check-in and payment paperwork.
- Processed medical records requests efficiently, safeguarding patient privacy while ensuring timely information access for healthcare providers.
- Took copayments and compiled daily financial records.
- Built and maintained positive working relationships with patients and staff.
Education
High School Diploma -
James Monroe High School, Bronx, NY
Bronx NY06.1973
Skills
- Housekeeping
- Meal Preparation
- Vital signs monitoring
- Compassionate Caregiving
- Emotional Support
- Recording vital signs
- General Housekeeping
- Behavior redirection
Certification
- HHA - Home Health Aide
- Allen Medical School - 2021-2022
- Certified Home Health Aide /PCA
Timeline
Home Health Care Provider
Edison Home Health Care
06.2022 - 06.2023
Para Professiona/Assistant Teacher
New York City Board Of Education
09.2015 - 10.2021
Patient Service Representative
The Institute For Family Health
11.2014 - 02.2015
High School Diploma -
James Monroe High School, Bronx, NY