Summary
Overview
Work History
Education
Skills
Timeline
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Denise Blunt

Wilmington,Delaware

Summary

Professional hospitality worker with extensive experience in delivering high-quality service in busy settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.

Overview

4
4
years of professional experience

Work History

Server

Applebee's Neighborhood Grill & Bar
05.2022 - Current
  • Strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs and hospitality.
  • Collaborated with team members and managers during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated positive relationships with regular customers.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Hostess/Carside Specialist

Applebee's Neighborhood Grill & Bar
05.2022 - Current
  • Answered phone calls to take orders, give information and document reservations.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests,updating reservation logs simultaneously, and bussing tables.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Animal Sitter

Private Home
08.2020 - 10.2022
  • Fed and watered animals to provide necessary nutrients and keep pets healthy.
  • Enhanced pet-owner satisfaction by accommodating specific requests for farm care routines or special needs.
  • Cleaned animal enclosures maintain clean living spaces for pets and prevent spread of disease.
  • Managed emergency situations effectively, contacting veterinarians or pet owners as appropriate to ensure prompt attention to any issues that arose.
  • Prevented potential conflicts among multiple pets on the farm by closely monitoring interactions and intervening when necessary.

Education

High School Diploma -

The John Dickinson School
Wilmington, DE
06-2022

Skills

  • Inquirer
  • Innovative Thinker
  • Communication
  • Principled
  • Open-minded
  • Caring
  • Strong customer service
  • Organized
  • Proficient with Google, Microsoft, Excel, Word

Timeline

Server

Applebee's Neighborhood Grill & Bar
05.2022 - Current

Hostess/Carside Specialist

Applebee's Neighborhood Grill & Bar
05.2022 - Current

Animal Sitter

Private Home
08.2020 - 10.2022

High School Diploma -

The John Dickinson School

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Denise Blunt