Denise Brennan Hegg
Sharon,WI
Summary
Dependable professional with experience in high-performance environments seeking part-time employment. Skilled in customer service, processing transactions, handling payments, many aspects of merchandising. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
18
18
years of professional experience
Work History
A/R and A/P Manager
Sancor Lighting Inc
08.2017 - 10.2023
- Worked remotely from WI for this NY Company
- Accomplished multiple tasks within established timeframes.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Verified accuracy of billing data and corrected discrepancies.
- Entered and maintained billing information in company internal databases for accessibility.
- Monitored outstanding invoices and performed collections duties.
- Interacted with customers to resolve billing disputes and respond to inquiries.
- Collaborated with customers to resolve disputes.
- Maintained accurate records of customer payments.
- Received vendor invoices, validated for accuracy and routed for approval to prepare for payment processing.
- Provided strong customer service and support to prevent invoice and expense issues.
- Created company checks for vendor payment.
Partner/Manager
DC Greenbaum Company
05.2005 - 08.2013
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and maintained relationships with customers and suppliers through account development.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Completed daily receivable and payable transactions.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
- Utilized financial software to prepare consolidated financial statements for accountant.
Education
No Degree - Business Administration
Northern Illinois University
Dekalb, ILLicensed/Certified - Hair And Skin
Arlington Heights Academy of Beauty Culture
Arlington Heights, ILSkills
- Project Management
- Workforce Management
- Time Management
- Team Leadership
- Multi Tasking
- Organization
- Customer Communication Skills
- Detail Oriented
- Inventory Control Procedures
- Job Costing
- Sage and Quickbooks Entry Knowledge
2013-2017
Upon leaving DC Greenbaum Co in 2013, I spent time with my husband exploring parts of the United States, settling in TN. In 2017 I was approached by Sancor Lighting Co to work remotely. I continued to work remotely for them while choosing a move to WI to be near family.
Timeline
A/R and A/P Manager
Sancor Lighting Inc
08.2017 - 10.2023
Partner/Manager
DC Greenbaum Company
05.2005 - 08.2013
No Degree - Business Administration
Northern Illinois University
Licensed/Certified - Hair And Skin
Arlington Heights Academy of Beauty Culture